Miranda Oliver
Lake Charles,LA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
Work History
Office Manager/Bookkeeper
Poole Roofing Co., Inc
05.2017 - Current
- Provide comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Streamline office operations by implementing efficient filing systems and organizational strategies.
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Develop and maintained successful relationships with vendors, suppliers and contractors.
- Utilize advanced software tools for accurately estimating new construction projects.
Inside Sales
Lamons
03.2000 - 05.2017
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Quoted established pricing verbally and via email through Syteline sales system.
- Developed and maintained current product knowledge.
- Initiated credit application process and secure tax exemption documentation, working effectively with Lamons Accounting department in getting credit checks processed.
- Provided product and delivery information to customers by obtaining necessary information from Shipping, Manufacturing, Engineering or Sales Support employees.
- Initiated resolution of any problems or complaints from customers. Responded to customer request concerning product quality, delivery service, and product information with an emphasis on resolving customer’s issues.
- Worked with Branch Manager and shop lead to maintain proper warehouse inventory.
Education
High School Diploma -
Grand Lake High School
Grand Lake, LaSkills
- Financial Accounting
- Excellent multi-tasking ability
- Payroll Processing
- QuickBooks Proficiency
- Strong Ethical Standards
- Customer Service
Timeline
Office Manager/Bookkeeper
Poole Roofing Co., Inc
05.2017 - Current
Inside Sales
Lamons
03.2000 - 05.2017
High School Diploma -
Grand Lake High School