Miranda Olson
Crookston,MN
Summary
I am dedicated to increasing plant efficiency in order to increase customer satisfaction and to meet corporate goals. Taking on new professional challenges with a company that is focused on growth is a great way to succeed in my desire to fulfill customer satisfaction and work as a team among my coworkers. I am a calm, level headed, hard working individual that is dedicated to any job I am assigned too and thrive to push above and beyond all requirements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Process Technician
American Crystal Sugar
01.2021 - 04.2022
- Complied with safety rules and standards to maximize efficiencies while reducing accidents.
- Improved product quality with strict adherence to standard operating procedures and quality control guidelines.
- Administered processes, resolved issues and recommended improvements for all structure methods.
- Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
Server
The Boulder Tap House
08.2019 - 12.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Ground Round Restaurant
01.2017 - 04.2019
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Kitchen Assistant
Evergreen Terrace
01.2015 - 01.2017
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided backup support to other staff members during busy periods or staff shortages.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
High School Diploma -
Greenway High School
Coleraine, MN05-2017
Skills
- Operational Efficiency
- Team Training
- Preventive Maintenance
- Chemical Handling
- Process Analysis
Certification
Forklift Certified
Skidsteer Certified
Odorlog experience
Timeline
Process Technician
American Crystal Sugar
01.2021 - 04.2022
Server
The Boulder Tap House
08.2019 - 12.2020
Server
Ground Round Restaurant
01.2017 - 04.2019
Kitchen Assistant
Evergreen Terrace
01.2015 - 01.2017
Forklift Certified
Skidsteer Certified
Odorlog experience
High School Diploma -
Greenway High School
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