Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Miranda Otero

Palm Coast,FL

Summary

Talented Crew Team Member with 2 years preparing food items, maintaining kitchen and taking orders at cash register. Highly accurate when preparing orders with special requests and substitutions. Dedicated team player when communicating with others to meet customer needs. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience

Work History

Line Operator

Chipotle
Saint Augustine, FL
08.2022 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal
  • Unloaded food supplies from distributor trucks to efficiently organize inventory
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products
  • Handled portion control activities according to specified instructions provided by chef
  • Prepared food items such as meats, poultry and fish for frying purposes
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot

Food Runner-Server-Host-Milkshakes

Prohibition Kitchen
Saint Augustine, FL
01.2021 - 05.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Answered questions from restaurant patrons regarding menu items.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Cultivated warm relationships with regular customers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
  • Refilled condiments on each table between guests or during slow periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
  • Checked buffet regularly to handle restocking and cleaning needs..

Cashier

Walmart
Saint Augustine, FL
05.2020 - 12.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Created price tags and merchandise signs

Sandwich Artist

Rendezvous Bar / Restaurant
Saint Augustine, FL
10.2019 - 05.2020
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

High School Diploma -

Matanzas High School
Palm Coast, FL
05.2019

Skills

  • Teambuilding
  • Active Listening
  • Planning and Coordination
  • Data Entry
  • Problem-Solving
  • Multitasking Abilities
  • Flexible and Adaptable
  • Self-Motivated
  • Excellent Communication
  • Analytical and Critical Thinking
  • Written Communication
  • Attention to Detail

Timeline

Line Operator

Chipotle
08.2022 - Current

Food Runner-Server-Host-Milkshakes

Prohibition Kitchen
01.2021 - 05.2022

Cashier

Walmart
05.2020 - 12.2021

Sandwich Artist

Rendezvous Bar / Restaurant
10.2019 - 05.2020

High School Diploma -

Matanzas High School

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Miranda Otero