Miranda Parker
Horseheads,NY
Summary
Dynamic leader with a proven track record at Bethany Village, adept in senior activities planning and fostering teamwork. Excelled in enhancing community engagement and operational efficiency, demonstrating exceptional organizational skills and professionalism. Achieved significant improvements in resident satisfaction and program diversity, showcasing a blend of strategic decision-making and empathetic resident support.
Overview
7
7
years of professional experience
Work History
Activities Coordinator
Bethany Village
Horseheads, NY
11.2024 - Current
- Ensured safety protocols were adhered to during all activities.
- Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
- Calculated and recorded department expenses and revenue.
- Assigned tasks and work hours to staff.
- Facilitated group activities, fostering a sense of community and encouraging social interaction among participants.
- Assisted in the planning of special events such as holiday celebrations and fundraisers.
Unit Clerk
Bethany Village Retirement Community
Horseheads, NY
05.2024 - 11.2024
- Coordinated scheduling of patient appointments, tests, and procedures, optimizing department workflow.
- Organized ordered medical tests, sample collection and patient transportation.
- Monitored and ordered office and medical supplies, maintaining optimal stock levels.
- Conducted data entry tasks, ensuring the accuracy of patient and administrative information.
- Greeted patients, answered phone calls, and provided general information to visitors.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Scheduled and confirmed patient appointments and consultations.
- Managed the organization and cleanliness of the nursing station and patient areas.
Housekeeper
Bethany Village
Horseheads, NY
10.2023 - 05.2024
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Used cleaning chemicals following proper guidelines.
- Disinfected telephones, light switches and other frequently touched objects.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Emptied trash receptacles throughout the property.
- Followed safety procedures when handling hazardous materials.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Manager
Party City
Horseheads, NY
10.2022 - 10.2023
- Delegated work to staff, setting priorities and goals.
- Established processes to ensure efficient workflow throughout the organization.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Provided leadership during times of organizational change or crisis situations.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained employees on additional job positions to maintain coverage of roles.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Activities Assistant
Bethany Village Retirement Community
Horseheads, NY
03.2018 - 10.2020
- Documented progress notes regarding participant's involvement in recreational programming.
- Encouraged residents to participate in leisure activities according to their abilities.
- Completed and maintained time and attendance forms and inventory lists.
- Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
- Managed daily operations of recreational facilities.
- Upheld positive quality of life standards for residents of all ability levels.
- Helped residents participate in activities with basic and advanced mobility support.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Monitored safety and cleanliness during activities.
- Met with staff to discuss rules, regulations and work-related problems.
- Participated in special events such as birthday celebrations, holiday parties.
Education
High School Diploma -
Horseheads High School
Horseheads06-2010
Skills
- Senior activities planning
- Team management
- Inventory coordination
- Calendar management
- Music and entertainment coordination
- Resident support
- Arts and crafts instruction
- Customer service
- Excellent communication
- Decision-making
- Active listening
- Multitasking
- Problem-solving
- Teamwork
- Organizational skills
- Team building
- Goal setting
- Professionalism
- Activities documentation
References
References available upon request.
Timeline
Activities Coordinator
Bethany Village
11.2024 - Current
Unit Clerk
Bethany Village Retirement Community
05.2024 - 11.2024
Housekeeper
Bethany Village
10.2023 - 05.2024
Manager
Party City
10.2022 - 10.2023
Activities Assistant
Bethany Village Retirement Community
03.2018 - 10.2020
High School Diploma -
Horseheads High School
Similar Profiles
Erik JonesErik Jones
Cook at Bethany VillageCook at Bethany Village
Roseann ReedRoseann Reed
Bus Driver at Bethany VillageBus Driver at Bethany Village
Tanisha BurtonTanisha Burton
Licensed Practical Nurse at Bethany Village Retirement CommunityLicensed Practical Nurse at Bethany Village Retirement Community