Miranda Pedroza
Massapequa,NY
Summary
Goal-driven Program Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
11
11
years of professional experience
Work History
Training Program Administrator
Northwell Health
08.2021 - Current
- Supports program director and residency team in meeting ACGME requirements and educational programming for 87 residents and fellows.
- Led collaborative team effort to successfully implement 3-month platform transition project, seamlessly transferred 1500-2000 documents.
- Coordinates and manages rotations for 70-100 medical students in conjunction with Clerkship Directors, overseeing onboarding processes.
- Oversees all aspects of interview season for 300 candidates, including communication regarding interview invitations, schedules, and logistics, as well as distributing schedules interview documents to ensure seamless coordination and timely paperwork completion.
- Managed 40 monthly financial transactions, including check requests and expenses, maintaining accuracy and budget adherence.
- Utilized Kronos system to manage vacation and overtime hours for 87 employees, ensuring compliance with policies.
- Spearheads credentialing and onboarding processes for residents and fellows, ensuring smooth transitions and exceptional experiences.
- Detected and rectified payment discrepancies for residents and fellows, ensuring accurate compensation and compliance with institutional policies.
- Makes recommendations and advises on changes to program based on anticipated needs, new or changing program and institution requirements, and implements changes.
Residency Program Coordinator
Nassau University Medical Center
04.2020 - 08.2021
- · Liaison between Designated Institutional Officer (DIO) and Program Directors, Program Coordinators and residents
- · Identified and evaluates methods for improving workflow and cost saving measures and makes recommendations to DIO for improvement
- · Provides support for 145+ residents and fellows throughout on-boarding and orientation process
- · Managed GME budget including oversight of residents’ travel and education allocations and processing payments for invoices, reimbursements and creating purchase requisitions
Follow-Up Specialist
Newport Credentialing
10.2019 - 04.2020
- Consistently completed 100 calls per day to insurance plans, confirming provider participation status and maintaining accurate records to facilitate efficient patient access to healthcare services.
Nature Preserve Attendee
Town Of Hempstead
06.2013 - Current
- Managed facilities and guided patrons through educational tours, offering insights into sustainable and environmental practices to promote conservation awareness.
Education
MBA - Healthcare Management
State University of New York At Stony Brook
Stony Brook, NY05.2019
Bachelor of Science - Business Management
State University of New York At Farmingdale
Farmingdale, NY05.2018
Skills
- Project Coordination
- Staff Management
- Financial Oversight
- New Hire Onboarding
- Expense Monitoring
- Schedule Coordination
- Timesheet Processing
- Program Management
- Events Coordination
Timeline
Training Program Administrator
Northwell Health
08.2021 - Current
Residency Program Coordinator
Nassau University Medical Center
04.2020 - 08.2021
Follow-Up Specialist
Newport Credentialing
10.2019 - 04.2020
Nature Preserve Attendee
Town Of Hempstead
06.2013 - Current
MBA - Healthcare Management
State University of New York At Stony Brook
Bachelor of Science - Business Management
State University of New York At Farmingdale
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