Miranda Platt
Charlotte,NC
Summary
Goal-oriented [Job Title] caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
8
8
years of professional experience
Work History
After-School Program Assistant
Charlotte Mecklenburg School System
06.2016 - 05.2021
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Developed and implemented strategies to improve student engagement.
- Cleaned, organized and restocked classrooms for upcoming classes.
Receptionist
H/R Block
01.2013 - 04.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NC06.1987
Skills
- Parent-Teacher Conferences
- Child Safety
- Developmental Disorder
- Facilitating Online Learning
- State Certification and Accreditation
- Encouraging Participation and Inclusivity
- Communicating with Parents and Teachers
Timeline
After-School Program Assistant
Charlotte Mecklenburg School System
06.2016 - 05.2021
Receptionist
H/R Block
01.2013 - 04.2018
High School Diploma -
South Mecklenburg High School
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