Summary
Overview
Work History
Education
Skills
Education
Timeline
Hi, I’m

Miranda Provencher

Ypsilanti,MI
Miranda Provencher

Summary

Experienced student with excellent communication skills and a background in customer service, dedicated to providing effective care and dignity. Completed a wide range of coursework in psychology and political science, gaining a profound understanding of human behavior and societal dynamics. Proficient in conflict management, critical thinking, active listening, navigating challenging situations and fostering positive relationships with others. Additionally, possesses hands-on experience in childcare and provided compassionate support to a family member during hospice care.

Overview

5
years of professional experience

Work History

EMU Children’s Institute

Support Staff Member
08.2024 - Current

Job overview

-Facilitated open communication with teachers and support staff.

-Sanitized dining tables between meal periods.

-Evaluated individual developmental stages to address various questions and situations effectively.

-Guided children through resolving interpersonal conflicts.

-Provided emotional support to children for continuous learning and growth.

-Teaching children interpersonal and self-care skills in a secure environment.

-Guided children in performing essential self-care activities.

Barry Bagels

Food Service Worker
08.2023 - 05.2024

Job overview

  • utilized multi-tasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • maintained a sanitary and trash-free work environment to maximize the productivity and safety of myself and others.
  • communicated with coworkers and provided support during peak rush hours, to ensure smooth operations and minimal wait times for customers.
  • restocked supplies and prepared future orders during downtime in between busy periods.

Kalamazoo Garden Solutions

Merchandiser
05.2023 - 08.2023

Job overview


  • arranged product displays while educating customers on the merchandise.
  • condensed and watered the plants each morning and afternoon.
  • Inspected the quality of plants and merchandise.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Removed any damaged, and or dead plants from merchandise displays.

Jets Pizza

Food Service Manager
06.2020 - 06.2022

Job overview


  • resolved any customer service issues in person and over the phone to increase customer satisfaction.
  • boosted the moral of my coworkers by fostering open communication and effectively assisting in resolving conflicts.
  • supervised and trained new staff members to enhance their productivity.
  • tracked food production levels, and supply costs.
  • closed registers and food preparation stations at the end of the night.
  • thoroughly sanitized the store throughout each shift and before closing.

Education

Eastern Michigan University
Ypsilanti, MI

Bachelor of Science from Psychology

University Overview

  • Dean's List [Winter 2023-Winter 2025, Year 3]
  • Emerald Scholarship, Miranda Provencher
  • 3.59 GPA
  • Political Science Minor

Northville High School
Northville, MI

High School Diploma
05.2022

University Overview

Skills

  • Quick Learner
  • Productivity and Efficiency
  • Dependable and Responsible
  • Effective Multitasking
  • Excellent Communication
  • Problem-Solving
  • Attention to Detail
  • Friendly, Positive Attitude
  • Critical Thinking
  • Active Listening
  • Adaptability and flexibility

Education

Education
Northville, MI,Ypsilanti, MI

Timeline

Support Staff Member
EMU Children’s Institute
08.2024 - Current
Food Service Worker
Barry Bagels
08.2023 - 05.2024
Merchandiser
Kalamazoo Garden Solutions
05.2023 - 08.2023
Food Service Manager
Jets Pizza
06.2020 - 06.2022
Northville High School
High School Diploma
Eastern Michigan University
Bachelor of Science from Psychology
Miranda Provencher