Miranda Puckett
Jacksonville,FL
Summary
Results-driven leader with extensive experience, specializing in team motivation and operational efficiency. Proficient in inventory management and conflict resolution, cultivating a collaborative environment that supports continuous improvement. Strong commitment to excellence leads to effective communication and adaptability, significantly enhancing team performance.
Overview
2022
2022
years of professional experience
Work History
Overnight Team Lead
Go Mart
- Supported sustainability initiatives, waste reduction programs, and energy conservation measures during night shifts.
- Maintained detailed records of nightly tasks and communicated critical issues to upper management.
- Cultivated a positive work atmosphere, motivating team members to reach peak performance levels.
- Enforced company policies and safety regulations to ensure a secure working environment.
- Championed continuous improvement efforts within the overnight team, fostering a culture of excellence.
- Conducted regular performance evaluations and provided constructive feedback for staff development.
- Implemented loss prevention strategies during overnight hours, minimizing theft and enhancing security.
- Managed employee schedules to balance staffing needs based on strengths and workload demands.
Server
Applebees
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Managed inventory storage in clean and organized fashion.
- Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Managed timely and effective replacement of damaged or missing products.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Interacted with guests in friendly and knowledgeable way.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Greeted store customers and discussed needs.
Stock Associate
Dollar Tree
11.2019 - 03.2021
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Managed inventory storage in clean and organized fashion.
- Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Managed timely and effective replacement of damaged or missing products.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Interacted with guests in friendly and knowledgeable way.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Greeted store customers and discussed needs.
Overnight Cashier
U-Save Food Stores
01.2018 - 10.2020
- Maintained clean and organized store environment to enhance customer shopping experience.
- Promoted welcoming atmosphere for customers during late-night hours.
- Participated in routine employee training sessions to ensure knowledge of policies, products, and promotions.
- Assisted management with inventory audits and seasonal merchandising as needed.
- Resolved customer complaints promptly, fostering increased loyalty.
- Restocked shelves and displays to guarantee product availability throughout night shifts.
- Facilitated smooth shift handovers by communicating key information to incoming staff.
- Balanced cash drawers accurately at the start and end of each shift.
Education
Game Design And Development/ Minor Graphic Design
Southern New Hampshire University
Hooksett, NH07.2024
Skills
- Motivating teams effectively
- Leadership strength
- Expertise in scheduling tasks
- Collaboration in teamwork initiatives
- Problem-solving with analytical skills
- Managing time efficiently with multitasking abilities
- Detail-oriented reliability in work processes
- Communication excellence in verbal and written forms
- Organizational capabilities for success
- Building relationships through active listening techniques
- Adaptability to changing environments and flexibility in approach
- Resolving conflicts decisively with professionalism
- Setting goals strategically for continuous improvement
- Enhancing operational efficiency through inventory management practices
- Ensuring quality assurance in sales strategies
Timeline
Stock Associate
Dollar Tree
11.2019 - 03.2021
Overnight Cashier
U-Save Food Stores
01.2018 - 10.2020
Overnight Team Lead
Go Mart
Server
Applebees
Game Design And Development/ Minor Graphic Design
Southern New Hampshire University
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