Constant learning of something new, spending time with my family, working with herbs to create healing remedies, reading and researching, and exploring new places
Miranda Reed
Co-Creator & Co-Owner Of Alchemy Of Harvest Moon
Sugar Land,TX
Summary
Well-qualified Training Specialist and Business Operations Consultant adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with a charismatic style and insightful approach. Pursuing new professional opportunities with room for advancement.
Overview
26
26
years of professional experience
Work History
Co-Creator and Co-Owner of Alchemy of Harvest Moon
Self Employed
Sugar Land, TX
07.2020 - Current
- Established a social media retail store for metaphysical tools and items.
- Manage the everyday operations of the business.
- Create and post spiritual content, marketing, spiritual advice, and products regularly on Instagram and Facebook. I maximize Canva to ensure that the posts look professional and inviting.
- Respond to customer questions and order requests.
- Manage invoices, payments, and shipping through PayPal and Pirate Ship.
- Perform live sales weekly with my business partner on Instagram.
- Perform educational lives in which we discuss spiritual tools and how to apply them.
- Create herbal healing formulas and sell them as herbal teas, balms, and lotions.
- Create description cards for all products and include them in the client's order when shipped.
- Layout and decorated the presentation of the sales table for the live sales - we sell crystals, herbal remedies, jewelry, and other spiritual tools.
- Manage a vendor booth for our products at The Painted Tree in Sugar Land, Tx.
- Attend local farmer's markets as vendors to sale our product and build relationships with the local community.
- In the process of creating virtual educational course content for those that are new to the spiritual community and want to learn more about spiritual modalities and tools. Will be performed through Zoom and there will be a charge.
- Work with other vendors to purchase inventory.
- Work with other spiritualists in the Instagram community to create collaborations of product and resources.
- Perform research and development to monitor sales prices, products being offered, marketing trends, and operations of other Spiritual businesses so that I can devise metrics to measure in order to manage and operate our business effectively and efficiently.
Practice Development Specialist
Henry Schein One
Sugar Land, TX
09.2018 - 04.2020
- Performed remote Practice Assessments for dentists in which I analyzed business metrics of the practice and identified challenge areas that needed assistance in order to improve and achieve goals.
- Presented customized training and coaching programs to address above mentioned challenges.
- Created and presented educational and marketing webinars for the dentists and their team members to attend to learn more about the software program they used and to introduce them to the coaching programs we offered.
- Attended dental conventions in which I performed Practice Assessments in person, sold the recommended coaching programs, answered software questions, and recommended other systems that the company had available for them to integrate for better operational efficiency.
- Presented seminars at dental conventions and other locations training and marketing purposes.
- Sold software training hours and practice development coaching programs to dental offices.
Dental Practice Management Consultant and Coach
Efficient Dental Solutions - Owner
Sugar Land, TX
07.2008 - 09.2018
- Restructured procedures through coordination with the dentist and the Office Manager to create and execute projects.
- Produced detailed and relevant reports for use in making business decisions.
- Helped leaders understand how to effectively manage marketing, team members, and patient interactions.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Conducted thorough reviews of administrative operations to devise and deploy improvement strategies, facilitating consistent patient care and customer service.
- Developed measurable metrics derived from raw company data to track improvements in organizational efficiency.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Coached business leaders on management, marketing, efficiency and patient experince.
- Evaluated organizational systems to identify workflow, communication and resource utilization issues.
- Evaluated current processes to develop improvement plans.
- Drove operational improvements which resulted in savings and improved profit margins.
- Contributed to success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
- Provided outstanding service to clients to maintain and extend relationship for future business opportunities.
- Devised strategies to improve organization efficiency and optimize group management.
Certified Dentrix Trainer - Dental Software
Henry Schein One
Sugar Land, TX
11.2004 - 09.2018
- Performed in-office and remote training for brand new and existing dental offices on how to use/operate the Dentrix Software Program.
- Recommended and sold additional training hours to offices as needed.
- Assisted the team members with the customization of the software to meet their operational needs and create more efficiency.
- Communicated regularly with offices after the training was completed to answer any additional questions or offer more training.
- I was one of 12 trainers (out of over 200) that traveled and presented 2 day training workshops and 1 day seminars.
- I created course content and presentations and would present at our yearly user's meetings.
- I worked with local Henry Schein branches to set up and offer study clubs for the dentists and their team members to attend and learn more about the software.
- Maximized the study club setting to sell more training to dental offices and build a relationship with the Henry Schein Dental Field Sales Consultants.
- Attended dental conventions to present training seminars and to assist in the booth with answering software questions from the dentists and their team members.
- Performed analysis and kept track of challenges that the dental offices endured. I compiled these challenges and created resolutions for them and established a consulting and coaching program with which I started my own Dental Consulting business - Efficient Dental Solutions.
Education
No Degree - Dental Hygiene
Alvin Community College
Alvin, TXSkills
Relationship building and management
Analysis & Evaluation
Reporting capabilities
User support
Budgeting /Financial Planning
Processes and procedures
Project Management
Strategic Planning
Team Leadership & Development
Knowledgeable in Microsoft Office Suite
Planning and execution
Staff mentoring
Cost reduction
Customer service
Flexible & Adaptable
Leadership
Strategic selling
Marketing strategy
Developing brand messaging
Staff training/development
Coaching and mentoring
Employee reviews
Product development
Delegation
Inventory management
Effective leader
Business growth and retention
Business management and development
Cost control and analysis
New business launch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Co-Creator and Co-Owner of Alchemy of Harvest Moon
Self Employed
07.2020 - Current
Practice Development Specialist
Henry Schein One
09.2018 - 04.2020
Dental Practice Management Consultant and Coach
Efficient Dental Solutions - Owner
07.2008 - 09.2018
Certified Dentrix Trainer - Dental Software
Henry Schein One
11.2004 - 09.2018
No Degree - Dental Hygiene
Alvin Community College