Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Dialysis Clinic, Inc.
09.2024 - Current
Stringing dialysis machines.
Cannulation fistulas and grafts on dialysis patients.
Putting on and taking off catheter patients for dialysis.
Pulling needles when taking patients off dialysis.
Documented patient information and care activities in electronic health record.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Inside Sales Representative
Industrial Supply Inc.
09.2022 - 09.2024
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Family Service Counselor/Marketing Coordinator
SCI Dignity Memorial Funeral Services
02.2019 - 04.2021
Advocated for clients' best interests when interacting with other professionals, ensuring that their needs were prioritized and met.
Enhanced overall family satisfaction by providing attentive client service, consistently exceeding expectations through individualized care and support.
Helped clients select caskets, markers and memorial options.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Facilitated family meetings to ensure communication and collaboration between family members.
Customer Sales Representative
US Heating and Air Distributors
06.2018 - 02.2019
Increased customer satisfaction by addressing and resolving issues promptly and professionally.
Informed customers of promotions to increase sales productivity and volume.
Assisted call-in customers with questions and orders.
Built strong relationships with clients through attentive service, leading to repeat business and referrals.
Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
Improved sales revenue with effective communication of product features, benefits, and promotions.
Kitchen Manager
Fremont County Sheriff's Office
08.2016 - 05.2018
Maintained clean and safe work environment, adhering to all health department regulations and guidelines.
Oversaw food preparation and monitored safety protocols.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Front Desk Associate
Roadway and Pronghorn Lodge
12.2014 - 08.2016
Organized front desk area to maintain professional and welcoming appearance for guests.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.