Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Riley

Phoenix,AZ

Summary

As an Internal Auditor specializing in Enterprise Risk Management, I thrive on turning complexity into clarity. I’m passionate about helping teams identify risks, close compliance gaps, and build stronger, smarter processes that last. I believe effective risk management isn’t just about pointing out problems; it’s about empowering people with solutions. That’s where I find my purpose: offering support, sharing knowledge, and collaborating to drive positive outcomes.

Overview

7
7
years of professional experience

Work History

Internal Auditor

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Phoenix, AZ
02.2024 - Current
  • Conduct risk-based audits to evaluate the adequacy of internal controls, operational efficiencies, and compliance with corporate policies and regulatory standards.
  • Serving as the Subject Matter Expert (SME) in Issue Management for Internal Audit, acting as a key resource for audit staff by providing guidance on issue tracking, resolution processes, and best practices.
  • Training and mentoring new audit staff on internal audit methodology, risk assessment techniques, and documentation standards, in alignment with IIA guidelines.
  • Review and provide feedback on work papers and audit testing performed by new hires, ensuring accuracy and adherence to departmental quality standards.
  • Conduct interviews with management personnel to assess the effectiveness of internal controls.
  • Assess potential risks, evaluated controls and conducted compliance testing.

Team Leader

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Phoenix, AZ
09.2022 - 02.2024
  • Fostered a positive and collaborative team environment, promoting open communication, and mutual support across all roles.
  • Provided consistent coaching and actionable feedback to support employee growth, skill development, and performance improvement.
  • Conducted regular performance evaluations to assess individual progress, identify development needs, and align goals with team objectives.
  • Strategically assigned projects and delegated tasks based on team members’ strengths and areas of expertise, to maximize efficiency and output.

Team Coach

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Phoenix, AZ
01.2022 - 09.2022
  • Coached and mentored direct reports to enhance individual performance, skill development, and career growth.
  • Organized team-building initiatives that strengthened communication, collaboration, and overall team cohesion.
  • Identified and implemented process improvement opportunities, boosting team efficiency, and operational effectiveness.

Training Bay Leader

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Phoenix, AZ
08.2021 - 12.2021
  • Developed and facilitated training programs focused on high-risk defect areas, enhancing team performance and compliance.
  • Supervised day-to-day activities of trainees, providing real-time coaching on call handling, systems usage, and adherence to financial policies.
  • Created training manuals, job aids, eLearning modules, and presentation materials to support consistent learning experiences.

Account Manager

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Phoenix, AZ
05.2018 - 08.2021
  • Served as the primary point of contact for clients, ensuring exceptional service delivery, and timely resolution of inquiries and issues.
  • Educated borrowers on loan products, terms, and repayment options to help them make informed financial decisions.
  • Received consistently positive feedback from clients, contributing to high customer retention and referral rates.

Education

MBA - Project Management

Bellevue University
Bellevue, NE
08-2024

Bachelor of Science - Public Health

Northern Arizona University
Flagstaff, AZ
05-2022

Skills

  • Enterprise risk management alignment with COSO
  • Expertise in internal controls and compliance
  • Analytical problem-solving capabilities
  • Efficient time management and prioritization
  • Solid business acumen, with strategic insight
  • Policy development and implementation
  • Cross-functional collaboration
  • Training program design and development
  • Strategic stakeholder engagement
  • Strong attention to detail

Timeline

Internal Auditor

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02.2024 - Current

Team Leader

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09.2022 - 02.2024

Team Coach

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01.2022 - 09.2022

Training Bay Leader

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08.2021 - 12.2021

Account Manager

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05.2018 - 08.2021

MBA - Project Management

Bellevue University

Bachelor of Science - Public Health

Northern Arizona University

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