Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Volunteer

Miranda Riquelme

Sandy,Utah

Summary

Highly motivated Sales Associate with extensive experience in customer service and sales. Results-driven professional consistently driving increased revenue, improving the buying experience, and elevating company profile within targeted markets. Recognized for exceptional sales performance and excellence in customer service.

Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar Tree
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Volunteer

Latinos in Action
01.2018 - Current
  • Facilitated community engagement through education and recreational activities.
  • Engaged in various volunteer work.
  • Coordinated school programs offering services to parks.

CNA Student

Job Corps Center
03.2024 - 10.2024
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
  • Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
  • Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
  • Contributed to positive patient outcomes by recognizing emergent situations and escalating concerns appropriately.

Home Health Aide

Davis Technical College
08.2024 - 09.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Followed nutritional plans to prepare optimal meals.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.

Education

Job Corp
Clearfield, UT

Graduate Certificate - HHA

Davis Technical College
Clearfield, UT
09.2024

High School Diploma -

Great Basin High
Clearfield, UT
09.2024

Skills

  • Leadership
  • Child Care
  • Communication
  • Problem solving
  • Video editing / photo editing
  • Commercial photography
  • Creative writing
  • Adaptability
  • Creativity
  • Microsoft office
  • Time management
  • Problem-solving skills
  • Listening skills
  • Cash handling
  • Money handling
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Customer needs assessment
  • Complex Problem-solving
  • Policy and procedure adherence
  • Merchandise display
  • Point of sale operation
  • Teamwork and collaboration
  • Customer service
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Maintaining confidentiality

Certification

Home Health Aide

Microsoft Office Specialist

Basic life support (CPR & AED)

Food handlers permit

References

Callie Higgins career transitions specialist

Cell (801)-916-1903

Office (801)-416-4573

Email: Higgins.callie@jobcorps.org

Sarah Heiberger career counselor

Cell (385)-418-7641

Email: Heiberger.sarah@jobcorps.org

Timeline

Home Health Aide

Davis Technical College
08.2024 - 09.2024

CNA Student

Job Corps Center
03.2024 - 10.2024

Sales Associate

Dollar Tree
11.2023 - Current

Volunteer

Latinos in Action
01.2018 - Current

Job Corp

Graduate Certificate - HHA

Davis Technical College

High School Diploma -

Great Basin High
Miranda Riquelme