Microsoft Office
Miranda Ritter
Omaha,NE
Summary
Efficient billing professional with 11 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
17
17
years of professional experience
Work History
Bill Processor II
Applied Underwriters
10.2017 - Current
- Data entry,
- Entering invoices for timely payment,
- State reporting to IRS, Working/assisting vendors in day to day business,
- Assisting other departments,
- Insurance Bureau reporting,
- Woodruff Sawyer Loss Funding and Claims handling invoicing,
- NY HCRA State reporting,
- Account Reconciliations.
- Contributed to theachievement of department goals through consistent high-quality work.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Received and reviewed incoming documents and materials.
- Prepared reports and technical documentation of day-to-day production processes.
Document Processor II
Applied Underwriters
10.2014 - 10.2017
- Identified areas of weakness and recommended or implemented process improvements.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Completed daily logs for management review.
- Evaluated current document processes, suggested methods for change and implemented successful improvements.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Developed and implemented strategies to streamline office operations.
- Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
File Clerk
Applied Underwriters
04.2013 - 10.2014
- Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
- Organized physical storage spaces for optimal use, maximizing available room for new document additions.
- Located and retrieved requested documents in accordance with established policies.
- Classified files based on source, type or other details.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Archived and disposed of documents according to established policies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Kitchen Manager
Taher, Inc.
04.2010 - 04.2013
- Calculated prices of ingredients to monitor food costs and control expenses.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
Guest Service Representative
Omni Hotels Reservation Center
01.2007 - 04.2010
- Answer phone calls to make,
- Cancel or answer general questions for guests,
- Make dinner reservations,
- Coach others to offer more efficient ways of doing the job.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Responded to guest inquiries to maximize guest satisfaction.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
Associate of Applied Science - Business
Metropolitan Community College
Omaha, NE05.2003
Skills
- Information Protection
- Management interaction
- Knowledge of local area
- Clear Communication
- Data Entry
- Reporting capabilities
- Office streamlining
- Issue Resolution
- Data inputting
- Data entry proficiency
References
References are available on request.
Software
Filehandler
AU
Timeline
Bill Processor II
Applied Underwriters
10.2017 - Current
Document Processor II
Applied Underwriters
10.2014 - 10.2017
File Clerk
Applied Underwriters
04.2013 - 10.2014
Kitchen Manager
Taher, Inc.
04.2010 - 04.2013
Guest Service Representative
Omni Hotels Reservation Center
01.2007 - 04.2010
Associate of Applied Science - Business
Metropolitan Community College
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