Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miranda R. Ned

Conroe

Summary

Experienced, professional patient care specialist dedicated to fostering a collaborative team environment and achieving positive outcomes for clients/patients. Demonstrates expertise in patient care, staff supervision, and care plan development. Proven ability to adapt flexibly to changing needs. Recognized for reliability, effective communication, and creating a compassionate care environment. Ready to drive impactful results and support a cohesive, high-performing team.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Home Care Supervisor

Interim Healthcare of Conroe
12.2023 - Current
  • Reduced caregiver turnover rate by conducting regular performance evaluations and offering constructive feedback for professional growth.
  • Evaluated caregiver competency through regular observation visits on-site at patients'' homes; provided constructive feedback for improvement where necessary.
  • Oversaw daily operations of multiple cases simultaneously while maintaining high standards of service delivery across all client engagements.
  • Improved patient outcomes with thorough assessments, timely interventions, and diligent monitoring of progress.
  • Fostered positive relationships with clients'' families through open communication channels, addressing concerns promptly, and involving them in care decisions whenever possible.
  • Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
  • Assigned duties or work schedules to employees for adequate shift coverage.
  • Implemented strategies to enable team members to provide quality services to clients.
  • Facilitated communication between team members, clients and families.

Patient Care Technician

Memorial Hermann The Woodlands
07.2018 - 08.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

Training Assistant

The Geo Group Inc.
04.2014 - 05.2016
  • Assist in training needs for new and existing employees
  • Identify internal and external training programs to address
  • Maintain employee training records
  • Inform employees about training requirements
  • Map out training plans for all employees
  • Present training programs using recognized training techniques and tools
  • Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching
  • Track and report on training outcomes to provide feedback to supervisor and facility administrator
  • Monitored employee progress throughout training programs using various assessment tools; identified areas for improvement and provided additional support as needed.

Count Room/ Records Clerk

The Geo Group Inc.
07.2008 - 04.2014
  • Filing, sorting, organizing, creating files, compiling information, maintain all current information in files, processing detainees upon arrival and departure
  • Organizing all mass movement of detainees, accurately recording court and medical appointments
  • Maintain an accurate count and location of detainees for a 1,517 bed facility, monitor all movement inside and outside of the facility
  • Communicate daily activity reports for all departments
  • Verifying accuracy of information in current booking system to correct all discrepancies

Correctional Officer

T. D.C. J
11.2003 - 07.2008
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.

Education

Associate of Arts - Not Yet Completed

Lone Star College
Conroe, TX

High School Diploma -

Willis High School
06-2000

Skills

  • Patient confidentiality
  • Team management
  • Care planning
  • Healthcare regulations
  • Client advocacy
  • Medical terminology
  • Case management experience
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking
  • Organizational leadership
  • Reliability
  • Excellent communication
  • Critical thinking

Certification

BCLS

Timeline

Home Care Supervisor

Interim Healthcare of Conroe
12.2023 - Current

Patient Care Technician

Memorial Hermann The Woodlands
07.2018 - 08.2023

Training Assistant

The Geo Group Inc.
04.2014 - 05.2016

Count Room/ Records Clerk

The Geo Group Inc.
07.2008 - 04.2014

Correctional Officer

T. D.C. J
11.2003 - 07.2008

Associate of Arts - Not Yet Completed

Lone Star College

High School Diploma -

Willis High School

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