Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Miranda Rodgers
Open To Work

Miranda Rodgers

Newark

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales Floor ManagerSales ManagerExecutive Account Sales RepresentativeSenior Administrative AssistantGeneral Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Newark, NJ
Open to relocation: Yes

Salary Range

90000/yr - 200000/yr

Important To Me

401k matchStock Options / Equity / Profit SharingCompany CultureCareer advancementPersonal development programs

Summary

Results-oriented sales and customer experience professional with a strong record of driving revenue growth and exceeding targets across retail and telecommunications sectors. Expertise in team leadership and strategic planning, fostering high-performance environments through effective coaching and operational improvements.

Overview

18
18
years of professional experience

Work History

Sales Floor Manager

Macy's
Short Hills
03.2025 - Current
  • Lead, coach, and develop team members to improve sales productivity and customer engagement by 15% from last year.
  • Oversaw sales performance across handbags, women's shoes, and men's departments, driving revenue in a high-volume retail environment
  • Collaborated with leadership in daily strategy meetings to pinpoint opportunities for revenue growth and enhance operational efficiency
  • Streamlined team communication and onboarding processes, improving new-hire performance and retention
  • Managed daily operations of sales floor and team performance.
  • Trained and mentored staff on product knowledge and customer service.
  • Collaborated with visual merchandising to enhance product displays.
  • Oversaw inventory management and stock replenishment processes.
  • Ensured compliance with company policies and procedures on the sales floor.
  • Resolved customer issues promptly to maintain satisfaction levels.
  • Conducted regular staff meetings to communicate updates and expectations.
  • Implemented sales strategies to improve customer engagement and loyalty.
  • Resolved customer complaints in a timely manner while ensuring excellent customer service is maintained at all times.
  • Conducted regular meetings with staff members to discuss new initiatives and goals.
  • Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
  • Maintained up-to-date records of employee attendance, scheduling shifts accordingly, and addressing any issues related to absenteeism or tardiness promptly.
  • Recruited, trained, coached, and evaluated staff members on their performance.
  • Provided feedback on product knowledge training sessions for sales associates in order to improve their understanding of company products.
  • Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
  • Delegated tasks to maintain efficient workflow.
  • Ensured compliance with safety regulations by conducting regular inspections of the premises and equipment.
  • Assisted with training, development, and mentoring of sales employees.
  • Communicated sales goals and key performance indicators to employees.
  • Implemented quality control measures to uphold company standards.

Sales Manager

Talbots
Short Hills
04.2024 - 01.2025
  • Aligned team execution with promotional strategies to meet daily sales goals
  • Managed order fulfillment operations, resulting in 120 units shipped per day
  • Improved store ranking in regional shipping performance to Top 10
  • Enhanced operational efficiency through improved floor management and back-of-house organization

Executive Account Sales Representative

Dish Network
Roseland
02.2023 - 10.2023
  • Generated new customer accounts, exceeding company sales benchmarks through targeted outreach
  • Maintained strong close rates by identifying customer needs and delivering tailored solutions
  • Reduced same-day cancellations by effectively handling objections and educating customers on product benefits
  • Completed ongoing sales training to refine closing techniques and product knowledge
  • Delivered high-quality customer experiences that enhanced satisfaction and improved retention rates

Senior Administrative Assistant

The Lennard Clinic
Newark
04.2022 - 11.2022
  • Coordinated executive scheduling and maintained confidentiality of financial and operational documents
  • Executed data entry and reporting with strong attention to detail to ensure accuracy
  • Facilitated high-volume administrative operations in fast-paced nonprofit environment

General Manager

LA Fitness
Parsippany
01.2020 - 12.2021
  • Led full sales cycle, hiring, training, and managing sales staff to achieve sales targets
  • Increased non-peak membership traffic by 25% through targeted customer experience initiatives
  • Analyzed KPIs and performance metrics, identifying areas for revenue growth and operational improvements
  • Built partnerships with local businesses, enhancing brand awareness and generating leads

Assistant Manager

LA Fitness
West Orange
10.2018 - 12.2019
  • Achieved monthly sales targets consistently in competitive, high-volume environment
  • Enhanced customer satisfaction scores, elevating club performance rating from C to B
  • Coordinated team communication while executing community marketing initiatives to increase local engagement

Store Manager

Equinox
NJ / NY
07.2013 - 10.2018
  • Trained and developed staff, enhancing sales performance and service quality, leading to improved customer satisfaction scores
  • Drove sales through strategic merchandising, in-store events, and customer engagement initiatives, resulting in increased customer visits and purchase frequency
  • Managed scheduling, inventory, and daily operations to maximize efficiency
  • Collaborated cross-functionally, aligning marketing and operations to increase revenue and boost customer retention rates
  • Hit monthly metrics continuously out performing LY on our slower months +30%PL

Key Holder

Omega Boutique
Short Hills
10.2012 - 04.2013
  • Sold luxury products ranging from $2,800 to $100,000, leveraging consultative sales skills to enhance customer satisfaction
  • Managed daily operations with a focus on opening/closing procedures, accurate reporting, and effective inventory control
  • Managed inventory levels and organized merchandise displays effectively.
  • Trained staff on customer service standards and store operations.
  • Assisted customers with product selection and answered inquiries promptly.

Key Holder / Sales Associate

Ralph Lauren
Short Hills
01.2008 - 01.2012
  • Ranked Top 10 nationally in children's wear sales; Top 5 for two consecutive years
  • Cultivated product knowledge and client relationships to enhance repeat business
  • Contributed to successful store opening and sustained sales growth

Education

Associates - Business Administration

Wood Tobe-Coburn
New York, NY
07-2005

Skills

  • Sales & Account Management
  • Relationship Building
  • Sales forecasting
  • Revenue growth
  • Performance metrics
  • Market Analysis
  • Operational efficiency
  • Customer engagement
  • Client Relations
  • Team leadership
  • Strategic planning
  • Time Management
  • Relationship Building
  • Strategic planning

Websites

Timeline

Sales Floor Manager

Macy's
03.2025 - Current

Sales Manager

Talbots
04.2024 - 01.2025

Executive Account Sales Representative

Dish Network
02.2023 - 10.2023

Senior Administrative Assistant

The Lennard Clinic
04.2022 - 11.2022

General Manager

LA Fitness
01.2020 - 12.2021

Assistant Manager

LA Fitness
10.2018 - 12.2019

Store Manager

Equinox
07.2013 - 10.2018

Key Holder

Omega Boutique
10.2012 - 04.2013

Key Holder / Sales Associate

Ralph Lauren
01.2008 - 01.2012

Associates - Business Administration

Wood Tobe-Coburn

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Miranda Rodgers