Miranda Rodriguez
Dallas,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Billing and collections specialist with strong background in financial operations and customer account management. Adept at navigating complex billing systems, resolving disputes, and ensuring timely payments. Known for collaborative approach, adaptability, and consistent focus on achieving results. Skilled in financial analysis, communication, and problem-solving, fostering reliable team dynamics.
Diligent Billing and Collections Specialist seeking to leverage extensive experience in managing billing procedures and resolving collections issues. Successfully optimized billing processes and improved customer satisfaction by implementing efficient payment solutions. Demonstrated expertise in maintaining accurate financial records and fostering productive client relationships.
Experienced with managing billing cycles and resolving collections disputes efficiently. Utilizes strong analytical skills to identify and rectify discrepancies. Track record of maintaining accurate financial documentation and fostering collaborative relationships with clients and team members.
Professional financial specialist equipped with comprehensive knowledge in billing and collections management. Proven track record of streamlining billing processes and enhancing revenue recovery efforts. Known for strong teamwork, adaptability, and reliability, ensuring seamless operations and positive outcomes.
Overview
9
9
years of professional experience
Work History
Billing and Labeling
AC/DC Motors
05.2024 - 07.2024
- Assisted in audit preparation, providing necessary documentation for thorough review of financial activities.
- Prepared detailed reports on account activity for management review, identifying areas for improvement or concern.
- Identified opportunities for process improvements, suggesting changes that led to increased efficiency in the billing department.
- Managed high-volume accounts, prioritizing workloads to ensure timely processing of invoices.
- Enhanced collections efficiency with prompt follow-ups and clear communication with clients.
- Negotiated payment arrangements with delinquent clients, establishing mutually beneficial terms while minimizing losses.
- Analyzed aging reports to identify trends in late payments and develop targeted collection efforts.
- Maintained strict confidentiality of sensitive information while adhering to company policies regarding privacy protection.
- Ensured compliance with regulatory guidelines by staying current on industry standards and adapting practices accordingly.
- Improved billing accuracy by diligently reviewing and verifying invoice data.
- Reduced outstanding receivables by implementing effective collection strategies.
Cake Decorator
henks european deli
05.2019 - 05.2020
- Organized supplies to ensure efficient workflow during cake decorating process.
- Prepared buttercream icing for use in cake decoration projects.
- Ensured all tools were sanitized prior to beginning each project.
- Followed safety protocols while using sharp utensils such as knives or spatulas.
- Stacked layers of cakes onto tiered stands without damaging them.
- Frosted finished cakes evenly and smoothly using various techniques.
- Cleaned work area after completing each project for sanitation purposes.
- Decorated cakes for special occasions, showers, birthdays and christenings.
Patient Care Taker
Home Based Care
02.2017 - 03.2019
- Assisted patients with daily living activities, such as bathing, grooming and dressing.
- Provided emotional support to patients and their families during difficult times.
- Recorded detailed notes on patient condition and treatment plans.
- Observed changes in patient behavior or physical condition and reported any issues immediately.
- Provided companionship by engaging in conversation or playing games with the patient.
- Administered oral medication, injections, IV therapy or catheterizations when necessary.
- Changed wound dressings as directed by doctors, nurses, caregivers.
Paralegal Assistant
jim cobb
06.2015 - 06.2016
- Reviewed legal documents for accuracy and completeness.
- Drafted pleadings, motions, discovery requests, subpoenas and other court filings.
- Prepared reports, correspondence and other documents related to cases.
- Processed invoices and payments accurately and promptly.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Checked figures, postings, and documents for accuracy.
- Developed and implemented organizational systems to streamline workflow processes.
- Created and managed filing systems for easy access to records and documents.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
Education
Associate of Applied Science -
Eastfield College
Mesquite, TXHigh School Diploma -
W.H Adamson High School
06-2015
Skills
- Research
- Interpersonal Communication
- Analytical and Critical Thinking
- Decision-Making
- MS Office
- Written Communication
- Dependable and Responsible
- Calm Under Pressure
- Communication
- Friendly, Positive Attitude
- Organization
- Welding knowledge
- File Maintenance
- Quality Control
- Database entry
- Information Security
- Spreadsheet development
- Goal oriented
- Professionalism and ethics
- Payment negotiations
- Invoice processing
- Debt recovery
- Active listening
- Decision-making
- Accounts receivable management
- Relationship building
- Goals and performance
- Call center experience
- Collections
- Account review
Affiliations
- welding
- writing
- reading
- researching
Education and Training
certification in MIG welding, stick welding, and currently going to school for an associates in welding technology
Timeline
Billing and Labeling
AC/DC Motors
05.2024 - 07.2024
Cake Decorator
henks european deli
05.2019 - 05.2020
Patient Care Taker
Home Based Care
02.2017 - 03.2019
Paralegal Assistant
jim cobb
06.2015 - 06.2016
High School Diploma -
W.H Adamson High School
Associate of Applied Science -
Eastfield College
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