Miranda Rogers
Green Valley,AZ
Summary
Results-driven hospitality professional with focus on delivering high-quality service and maintaining positive customer experience. Known for adaptability, teamwork, and strong commitment to meeting customer needs. Skilled in inventory management, customer relations, and handling transactions smoothly.
Overview
24
24
years of professional experience
Work History
Beverage Cart Attendant
Omni Hotels & Resorts
11.2008 - 06.2024
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Supervisor/Lead
Linens And Things
07.2006 - 12.2008
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Assistant Manager
Big Lots
03.2000 - 05.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
GED
Skills
- Reliability and punctuality
- Excellent customer service
- Work well under pressure
- Team player
Timeline
Beverage Cart Attendant
Omni Hotels & Resorts
11.2008 - 06.2024
Supervisor/Lead
Linens And Things
07.2006 - 12.2008
Assistant Manager
Big Lots
03.2000 - 05.2006
GED
Similar Profiles
Prachi JoglekarPrachi Joglekar
Summer Intern at Omni Hotels & Resorts- Omni Amelia Island ResortSummer Intern at Omni Hotels & Resorts- Omni Amelia Island Resort
Leticia Alyze cruz vitalLeticia Alyze cruz vital
Server at Omni Hotels & ResortsServer at Omni Hotels & Resorts
Jamare WilliamsJamare Williams
Housekeeper at Omni Hotels & ResortsHousekeeper at Omni Hotels & Resorts
Lais RiveraLais Rivera
Assistant Director of Housekeeping at Omni Hotels & Resorts - Hilton HeadAssistant Director of Housekeeping at Omni Hotels & Resorts - Hilton Head
Savannah MeyersSavannah Meyers
Car Salesperson at Quebedeaux Buick GMCCar Salesperson at Quebedeaux Buick GMC