Miranda Sarro
Dallas,United States
Summary
Merchandising Team Leader with a strong foundation in retail management, known for fostering collaborative team environments and driving innovative merchandising strategies. Demonstrates advanced communication skills and a commitment to continuous learning, ensuring the timely execution of merchandising plans. Passionate about leveraging people skills and industry knowledge to enhance customer experiences and achieve business goals.
Overview
7
7
years of professional experience
Work History
Visual Merchandising Manager
Anthropologie
04.2025 - Current
- Mentor and align visual team consisting of a Merchandiser and Display Artist on weekly, monthly, and yearly company objectives in Display, Floor-sets, Marketing, and Restock.
- Sets and maintains monthly messaging across store inclusive of apparel, home merchandise, and show rooms.
- Lead product flow team on shipment priorities, restock, and merchandising recovery to sell-through.
- Evaluate weekly and monthly business results to create merchandising weekly and daily priorities.
- Develop Display Artist to effectively manage associates while delivering phenomenal craft and meeting company deadlines.
- Develop Merchandiser to maintain the store, effectively react to sell-through, set smaller concepts, placement of new receipts, and lead restock.
- Utilizes principles of design to create appealing displays that drive UPT and AT.
- Align sales team with visual priorities and educates the team on monthly messaging, standards, product flow, and styling.
Merchandise Team Leader
American Eagle
04.2023 - 04.2025
- Led merchandise strategy, optimizing inventory and driving sales growth. Implement data-driven decisions to enhance product placement and customer experience. Revolutionized product flow efficiencies and enhanced consistent size integrity. Product flow had previously suffered due to operational inefficiencies and lacking innovation with two offsite stockrooms.
- Protected brand image through strategic floorset mapping - adapting company documents to a unique store architecture. Combined with enhanced product flow and inventory optimization, these initiatives lead to a 29% annual growth rate, increasing volume by over 1MM.
- Collaborated with fellow leadership team to gather internal and external guest insight to maximize sales through feedback. Adjusted sets to align with customer preferences while protecting story-telling and inventory optimization. Presented weekly business results at management meetings to align on weekly and monthly goals.
- Orchestrated numerous jet trip visits with the executive team, showcasing the store team’s achievements and volume growth. Earned recognition with multiple prestigious pin awards.
- Fostered a high-performing culture by empowering the team to understand and navigate company tools and documents to make informed decisions. Planned development and training for the team as well as weekly and daily activities to manage company directives including floorsets, daily replenishment, stock processing, execution of standard operating procedures (SOP), transferring merchandise, order processing (BOPS and BOSS/SFS), floorset life cycle maintenance, and brand standards for stock levels and recovery.
- Developed and scheduled a team of 5 merchandise leaders and 25 brand ambassadors to drive business results and effectively delegate labor and responsibility. Managed and processed payroll through workforce management applications. Two successful mentorships of merchandising leaders led to their promotions to merchandising team leaders in fast-paced and high-volume stores within the district.
- Analyzed reporting on a daily, weekly, monthly, and yearly basis to ensure on-track performance to achieve sales, KPI, and payroll goals. Tracking individual department performance and adjusting the selling floor to impact areas of opportunity or investing in areas that are outperforming due to current trends.
- Achieved admission into the brand’s visual impact program - collaborating with field visual leaders to foster individual career growth and development. The program was designed to elevate high-performing and high-potential merchandise team leaders through mentorship.
Merchandising Team Leader
Aerie
06.2021 - 04.2023
- Led merchandising team to elevate store aesthetics and boost sales. Implemented innovative display strategies, resulting in enhanced customer engagement and revenue growth. Elevated store perception to both corporate partners and external guests.
- Responsible for developing a team of 5 brand ambassadors, one senior brand ambassador, and one merchandise leader. Wrote monthly and weekly schedules for myself and members of my team to effectively drive sales performance - including shipment, floorset, replenishment, and transfers. Planned activities and task delegation to complete company objectives within required time frames and funded labor.
- Analyzed sales data to optimize product placement and inventory management. Developed data-driven strategies that improved stock turnover and reduced overheads.
- Trained and mentored the Aerie merchandising team to deliver exceptional growth, significantly above company trends. Enhanced product flow and led a shipment processing initiative leading to consistent and consecutive double-digit annual growth.
- Developed an underwear processing initiative in the absence of a brand-directed standard operating procedure. Boosted shipment processing efficiency and led to double-digit underwear department growth, exceeding over $500,000 in underwear sales. Secured Northpark within the top 5 underwear volumes in the entire company.
- Assisted with new store openings for Offline by Aerie in multiple locations in the district. Contributing to new store team development to implement and maintain brand standards for visual merchandising, stock processing, inventory management, and replenishment flow.
- Facilitated business acumen and styling learning labs for Aerie stores across the region with Field Visual partnership and collaboration. Served as a mapping support peer, empowering fellow merchandise team leaders to make the best-informed decisions while planning each floorset.
Assistant Manager of Merchandising
Old Navy
02.2019 - 01.2021
- Led merchandising strategies, boosting sales and optimizing inventory. Implemented data-driven decisions, resulting in significant revenue growth and improved customer satisfaction.
- Developed associates to process shipments, and execute floor moves, markdowns, and marketing changes to brand standard operating procedures (SOP).
- Maintained an incredibly organized backroom and sales floor through task delegation and routine check-ins. Working collaboratively and individually to meet company payroll expectations for multiple categories of labor.
- Developed the ability to oversee numerous projects simultaneously and pivot direction based on situational priorities.
- Routinely analyzed and reacted to merchandise category reporting, top styles reporting, and guest insights gathered from customer interactions.
Business and Training Specialist
Old Navy
07.2018 - 02.2019
- Spearheaded training initiatives and business strategies at Old Navy, fostering team growth, a healthy workplace culture, and enhancing operational efficiency.
- Analyzed business processes and implemented data-driven training programs, resulting in improved staff performance and customer satisfaction.
- Trained and developed new staff members to deliver above company goals for OMNI order processing, loyalty metrics, and overall guest experience on the sales floor.
- The role encompassed sales and service leadership hours during peak hours - including team management and development to drive successful KPI performance.
- Responsible for daily store operations, such as opening and closing procedures. Included but not limited to, payroll processing, labor and task delegation, marketing changes, markdowns, change orders, and loss prevention.
Education
Associate of Science -
Collin County Community College District
Plano, Texas05.2019
Bachelor of Psychology - undefined
The University of Texas At Dallas
Richardson, Texas05.2022
Skills
- Inventory Management
- Team Development
- Payroll Administration
- Project Management
- Data Analysis
- Performance Tracking
- Visual Merchandising
- Training Development
- Customer Experience
- Retail Operations
- Staff Scheduling
- Trend Analysis
- Growth Mindset
- Ability to work in fast-paced, high-stakes environment
Timeline
Visual Merchandising Manager
Anthropologie
04.2025 - Current
Merchandise Team Leader
American Eagle
04.2023 - 04.2025
Merchandising Team Leader
Aerie
06.2021 - 04.2023
Assistant Manager of Merchandising
Old Navy
02.2019 - 01.2021
Business and Training Specialist
Old Navy
07.2018 - 02.2019
Bachelor of Psychology - undefined
The University of Texas At Dallas
Associate of Science -
Collin County Community College District