Miranda Scott
Greensboro,NC
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Member
Smithfield's Chicken N' BBQ
Greensboro, North Carolina
12.2021 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
Education
Nurse AIDE, CNA - Medical
Triad Medical Academy
Greensboro, NC08-2024
High School Diploma -
Southeast High School
Greensboro, NC06-2024
Some College (No Degree) - Nursing
University of North Carolina At Greensboro
Greensboro, NCSkills
- Personal Hygiene Assistance
- Complex Problem-Solving
- Maintaining confidentiality
- Patient Care
- Compassionate communication
- Basic Life Support
- Toileting assistance
- Compassion and Empathy
- Dressing assistance
- Vital signs monitoring
- Feeding Assistance
- Electronic Charting
- Patient-focused care
- Quality Assurance
- Documenting behaviors
- Collecting specimens
- Patient Lifting
- Monitoring fluids
- Condition Monitoring
- Mobility Assistance
- Medical terminology knowledge
- Indirect Patient Care
- Observing responses
- Patient Relations
- Infection control procedures
- Direct Patient Care
- Vital sign recording
- Care plan implementation
- Range of motion exercises
- Supporting personal needs
- Quick problem solver
- Family support and assistance
- Bedside manner
- Compassionate
- Admitting support
- Order Management
- Customer Service
- Safe Food Handling
- Cooking
- Beverage Preparation
- Drive-Thru Operations
- Menu Memorization
- Customer Engagement
- Inventory Restocking
- Health Code Compliance
- Food Preparation
- Food Running
- Cleaning
- Interactive communication skills
- Creativity and Innovation
- Clear Communication
- Performance Improvement
- Verbal and written communication
- Cash Handling
- Integrity and Honesty
- Hospitality service expertise
- Sales expertise
- Inventory Counts
- State regulations knowledge
- Store Opening and Closing
- Sanitizing
- Taking Orders
- Housekeeping
- Problem-Solving
- Safety awareness
- Supplies Monitoring and Restocking
- Time Management
- Safety
- Plate presentation
- Radar system operations
- Crew Leadership
- Teamwork and Collaboration
- Telephone Etiquette
Timeline
Crew Member
Smithfield's Chicken N' BBQ
12.2021 - Current
Nurse AIDE, CNA - Medical
Triad Medical Academy
High School Diploma -
Southeast High School
Some College (No Degree) - Nursing
University of North Carolina At Greensboro
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