Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Member
Smithfield's Chicken N' BBQ
Greensboro, North Carolina
12.2021 - Current
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere for guests.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Adhered to health department regulations regarding food handling procedures.
Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Assisted management team with inventory counts of food products and beverage supplies.
Resolved customer complaints in a professional manner.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Processed takeout orders quickly to ensure timely delivery of meals.
Informed customers about daily specials in an engaging manner.
Checked expiration dates on all products before serving them to customers.
Answered phone calls promptly to provide accurate information about menu items or prices.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Served food quickly for positive guest experiences.
Interacted pleasantly with guests to deliver quality customer service.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Took orders from patrons and input selections into store computer system.
Packed fast food products in approved containers, cups, and bags.
Drove team success by quickly completing assigned tasks.
Upheld high standards of productivity and quality in operations.
Stocked shelves and cases with new or transferred items.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Presented orders to guests within anticipated service times.
Education
Nurse AIDE, CNA - Medical
Triad Medical Academy
Greensboro, NC
08-2024
High School Diploma -
Southeast High School
Greensboro, NC
06-2024
Some College (No Degree) - Nursing
University of North Carolina At Greensboro
Greensboro, NC
Skills
Personal Hygiene Assistance
Complex Problem-Solving
Maintaining confidentiality
Patient Care
Compassionate communication
Basic Life Support
Toileting assistance
Compassion and Empathy
Dressing assistance
Vital signs monitoring
Feeding Assistance
Electronic Charting
Patient-focused care
Quality Assurance
Documenting behaviors
Collecting specimens
Patient Lifting
Monitoring fluids
Condition Monitoring
Mobility Assistance
Medical terminology knowledge
Indirect Patient Care
Observing responses
Patient Relations
Infection control procedures
Direct Patient Care
Vital sign recording
Care plan implementation
Range of motion exercises
Supporting personal needs
Quick problem solver
Family support and assistance
Bedside manner
Compassionate
Admitting support
Order Management
Customer Service
Safe Food Handling
Cooking
Beverage Preparation
Drive-Thru Operations
Menu Memorization
Customer Engagement
Inventory Restocking
Health Code Compliance
Food Preparation
Food Running
Cleaning
Interactive communication skills
Creativity and Innovation
Clear Communication
Performance Improvement
Verbal and written communication
Cash Handling
Integrity and Honesty
Hospitality service expertise
Sales expertise
Inventory Counts
State regulations knowledge
Store Opening and Closing
Sanitizing
Taking Orders
Housekeeping
Problem-Solving
Safety awareness
Supplies Monitoring and Restocking
Time Management
Safety
Plate presentation
Radar system operations
Crew Leadership
Teamwork and Collaboration
Telephone Etiquette
Timeline
Crew Member
Smithfield's Chicken N' BBQ
12.2021 - Current
Nurse AIDE, CNA - Medical
Triad Medical Academy
High School Diploma -
Southeast High School
Some College (No Degree) - Nursing
University of North Carolina At Greensboro
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