Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Similien

Parkesburg,PA

Summary

Service-focused bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in Epic with years of expertise in related roles. Emergency Room Assistant with over years experience working in urgent and high patient volume settings. Experienced and organized Patient Registrar with years of administrative experience. Skilled in streamlining patient flow through accurate recordkeeping and clear communication skills. Proficient in using many different systems for patient information management and scheduling.

Highly qualified Patient Registrar with exemplary customer service and organizational skills. Proficient in Epic for scheduling and records maintenance. Offering years’ experience in an administrative position and an excellent grasp of various insurance guidelines.

Driven and compassionate healthcare professional with years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.

Overview

10
10
years of professional experience

Work History

Workers Compensation Claims Representative

Med Risk
Kings of Prussia, PA
04.2019 - Current
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Answered and directed 70 outbound and inbound phone calls per day
  • Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims

Patient Acess Advocate

Cone Health
Greensboro, NC
10.2015 - 06.2017
  • Accurately inputted all patient and insurance information into company’s computer system using Epic
  • Made contact with insurance carriers to discuss policies and individual patient benefits
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt
  • Posted payments to accounts and maintained records
  • Verified client information by analyzing existing evidence on file
  • Coached new employees on administrative procedures, company policies and performance standards
  • Epic Certified

Education

High School Diploma -

Kinston High School
Kinston, NC
06.2007

Skills

  • Administrative support
  • Money handling abilities
  • Quick learner
  • Creative problem solving
  • Data entry
  • Faxing paperwork
  • Conflict resolution
  • Proper storage procedures
  • HIPAA
  • Stress management
  • Biohazard waste disposal
  • Sharps disposal
  • Medical records maintenance
  • OR and ER experience
  • Medical device products and services

Timeline

Workers Compensation Claims Representative

Med Risk
04.2019 - Current

Patient Acess Advocate

Cone Health
10.2015 - 06.2017

High School Diploma -

Kinston High School