Miranda Smith
Cleveland,OH
Overview
3
3
years of professional experience
Work History
Babysitter
Family Members
Parma, OH
01.2023 - Current
- Basic caring needs for a child; feeding, bathing, napping, entertaining
- Teaching good manners by setting clear expectations for behavior in various settings.
- Maintaining a positive attitude while being patient and understanding with the children.
- Using problem-solving skills to anticipate potential issues before they arise.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Constant communication with the parents throughout the day, learning to quickly resolve issues if they cannot answer right away
E-Commerce Personal Shopper
Heinen's Grocery Store
Middleburg Hts , OH
04.2023 - 04.2025
- Head of the department; was required to organize, communicate with my team and customers, problem solve, ensure orders were throughly delivered and on time.
- Skills; communication, fast thinking, problem solving, customer service, time management
Cashier
Party City
Middleburg Hts , Ohio
09.2022 - 03.2023
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Valley Forge High School
Parma Heights, OH05-2023
Nursing
Cuyahoga Community College
Cleveland, OHSkills
- Data analysis
- Team leadership
- Conflict resolution
- Effective communication
- Time management
- Problem solving
- Attention to detail
- Customer service
- Fast decision making
- Inventory management
Timeline
E-Commerce Personal Shopper
Heinen's Grocery Store
04.2023 - 04.2025
Babysitter
Family Members
01.2023 - Current
Cashier
Party City
09.2022 - 03.2023
High School Diploma -
Valley Forge High School
Nursing
Cuyahoga Community College