Miranda Smith

o Organized and maintained bills of lading, proof of deliveries, and equipment exchange receipts to ensure accurate documentation

o Assign carriers to shipments, schedule delivery dates, and report all detentions and prepull appointments

o Updated shipment statuses and verified final charges to facilitate timely invoice processing

o Coordinate with accounting for payment tracking, accounts payable, and accounts receivable

o Produced shipments in bulk based on customer demand using Excel to streamline operations

• Compiled reports on inbound and outbound orders to assist in route planning for drivers. for all intended inbound/outbound orders to prepare the proper routes for the assigned drivers and collaborated with other dispatch personnel to account all tenders
• Pulled reports for inbound/outbound orders to prepare optimal routes for assigned drivers, collaborating with dispatch personnel to account for all tenders
• Maintained strong relationships with drivers and retailers to swiftly resolve complications and setbacks
• Tracked arrivals and departures at shipping and receiving locations, uploading bill of ladings to Synergizer for timely carrier payments

• Consulted with brokerage team to secure favorable rates, enhancing client retention
• Assisted brokerage department by translating communications from English to Spanish, resolving driver issues efficiently
• O Managed incoming loads request by timely assigning them to the appropriate agent
• O Updated McLeod with incoming freight and ensured all load instructions were detailed and legible
• Conducted weekly cold calls to engage clients and strengthen relationships
• O Filed website leads and transferred them to the appropriate department