Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Southerland

Katy,TX

Summary

Dynamic Administrative & Event Assistant with a proven track record at Katy Independent School District, excelling in event management and customer service. Expert in organizing large-scale events and optimizing office operations. Strong organizational skills and proficiency in Microsoft Office enhance efficiency and foster positive relationships, ensuring seamless execution and client satisfaction.

Overview

8
8
years of professional experience

Work History

Administrative & Event Assistant

Katy Independent School District
10.2021 - Current
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.
  • Organized facilities preparation, refreshments and entertainment for gatherings with as many as 600 guests.
  • Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.

Administrative Assistant

D'Unique School of Learning
08.2017 - 05.2021
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

Education

MBA - Marketing

Lamar University
Beaumont, TX
05-2025

BBA - Marketing

University of Houston- Victoria
Victoria, TX
08-2019

Skills

  • Event setup and breakdown
  • Strong organization
  • Guest management
  • Promotional material design
  • Office administration
  • Customer service
  • Data entry
  • Microsoft Office

Timeline

Administrative & Event Assistant

Katy Independent School District
10.2021 - Current

Administrative Assistant

D'Unique School of Learning
08.2017 - 05.2021

MBA - Marketing

Lamar University

BBA - Marketing

University of Houston- Victoria

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