Miranda Switzer

Review sensitive data and materials ensuring all paper work is correct to process .

• Protected confidentiality of data by using security techniques.
• using pips,feattool,opis.outlook, teams.
• reviewing records
• working independently
• good organization skills
• Stepp training complete
• Trained on various case types
• 40+h weekly

• Evaluated records
• Calling police departments for records
• prepared written reports
• Acorn
• customer service
• time management
• pips
• FCR
• emailing, faxing, calling, copying
• 40h weekly

• 40+h weekly

• stored completed documents in assigned locations
• prioritized competing tasks to meet high-volume targets
• reviewed source documents to locate and enter data in specific data fields
• Excel
• outlook
• teams
• organization skills
• filing
• pips,OPIS
• 40+h weekly

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Greeted new customers, discussed specials, and took drink orders.
• Used cash registers and credit card machines to cash out customers.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Informed customers about daily and seasonal specials.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.