Miranda Theisen
New Richmond
Summary
Experienced Direct Support Professional skilled in implementing care plans and providing emotional support. Known for patience and empathy, contributing to the development of life skills for clients. Ready to enhance client well-being through dedicated support and advocacy.
Overview
7
7
years of professional experience
Work History
Vounteer
Salvation Army Grace Place
New Richmond
07.2025 - Current
- Engaged with diverse populations, fostering a welcoming environment for all visitors and clients.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided assistance to staff in the daily operations of the organization.
Direct Support Professional
Sevita
New Richmond
09.2022 - Current
- Supported individuals with disabilities in daily living activities and personal care.
- Assisted clients in developing life skills through structured activities and guidance.
- Managed medication administration and ensured compliance with healthcare protocols.
- Documented client progress and maintained accurate records of services provided.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Followed care plan and directions to administer medications.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Paraprofessional
Birchwood School District
Birchwood
09.2020 - 05.2021
- Assisted students with special needs in daily learning tasks.
- Facilitated small group exercises to promote student engagement.
- Collaborated with staff to implement individualized education plans.
- Created and maintained positive relationships with students, parents, and colleagues.
- Offered students personalized educational, behavioral, and emotional support.
Front Desk Receptionist
AmericInn Hotel & Suites
Sartell
09.2018 - 03.2020
- Greeted and assisted guests with check-in and check-out processes.
- Managed phone inquiries and provided information about hotel services.
- Coordinated with housekeeping to ensure room readiness for guests.
- Processed payments and managed cash drawer efficiently.
- Maintained a clean and welcoming front desk area at all times.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
Associate of Arts -
University of Wisconsin
WI01-1997
Medical Receptionist -
Northwood Technical College
New Richmond, WISkills
- Medication administration
- Client documentation
- Behavioral observation
- Emotional support
- Community service
- Empathy and patience
- Care plan implementation
Timeline
Vounteer
Salvation Army Grace Place
07.2025 - Current
Direct Support Professional
Sevita
09.2022 - Current
Paraprofessional
Birchwood School District
09.2020 - 05.2021
Front Desk Receptionist
AmericInn Hotel & Suites
09.2018 - 03.2020
Associate of Arts -
University of Wisconsin
Medical Receptionist -
Northwood Technical College