MIRANDA THREAT
Buffalo,NY
Summary
Seeking a challenging role to apply diverse skill set and extensive experience. Passionate about contributing to dynamic team in field aligning with professional background. Dedicated to leveraging expertise for impactful results and achieving organizational goals. Eager to take on new challenges and make meaningful impact in rewarding work environment.
Overview
14
14
years of professional experience
Work History
Retail Cook
Metz Culinary Management
01.2023 - 04.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Patient Care Coordinator
Independent Living Association Inc.
02.2019 - 02.2023
- Ensured strict compliance with HIPAA guidelines handling sensitive patient data.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Delivered excellent patient experiences and direct care.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
- Analyzed patient satisfaction surveys to identify areas for improvement and implement changes.
- Delivered support to medical staff in completion of patient paperwork.
Assistant Manager
FAMILY DOLLAR
04.2020 - 08.2021
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Worked closely with customers to understand needs and resolve diverse issues.
- Collected payments and provided accurate change.
- Sanitized frequented areas and equipment using approved supplies.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Direct Support Professional
HERITAGE CHRISTIAN SERVICES
06.2018 - 01.2020
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Enhanced patient wellbeing by supporting participation in recreational activities.
School Bus Monitor
FIRST STUDENT TRANSPORTATION
03.2015 - 05.2018
- Accompanied driver and children on bus route to keep students safe and protected.
- Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
- Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
- Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
- Spoke directly with each student to understand pressing needs, concerns or fears.
- Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Worked with bus driver and parents to meet specialized needs of passengers.
Resident Care Aide
BROOKDALE ASSISTED LIVING
01.2015 - 04.2017
- Greeted customers and ascertained what each customer wanted or needed
- Cleaned and restocked shelves, counters, and tables
- Accepted payment from customers and made change as necessary
- Recommended and helped locate merchandise based on customer needs
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Planned optimal meals based on established nutritional plans.
- Assisted residents with bathing, dressing, grooming, toileting and eating activities.
- Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization.
Cashier/Cook
MOE'S SOUTHWEST GRILL
10.2014 - 02.2015
- Served customers in eating place that specialized in fast service and inexpensive carry-out
- Accepted payment from customers and made change as necessary
- Cleaned and organized eating, service, and kitchen areas
Collections Representative
IQOR
07.2014 - 10.2014
- Set up payment arrangements for customers receiving National Grid services
- Customer service
- Helped customers read their bills
Merchandiser
HOME DEPOT
07.2013 - 05.2014
- Customer service
- Cleaned and restocked shelves
- Ordered online inventory products
- Reset shelves
Bus Monitor
CARRIER COACH, INC
02.2011 - 06.2013
- Helped children with special needs while on the bus and ensured their safety while they rode the bus
- Escorted children across roads and highways
- Followed safety rules as students boarded and exited buses and crossed streets near bus stops
Education
HIGH SCHOOL DIPLOMA - undefined
Lafayette High School
Buffalo, New YorkSkills
- Exceptional Customer Service Skills
- Great Communication Skills
- Team Player
- Motivated and Self-Starter
- Computer Skills
- Able to multi-task
Timeline
Retail Cook
Metz Culinary Management
01.2023 - 04.2025
Assistant Manager
FAMILY DOLLAR
04.2020 - 08.2021
Patient Care Coordinator
Independent Living Association Inc.
02.2019 - 02.2023
Direct Support Professional
HERITAGE CHRISTIAN SERVICES
06.2018 - 01.2020
School Bus Monitor
FIRST STUDENT TRANSPORTATION
03.2015 - 05.2018
Resident Care Aide
BROOKDALE ASSISTED LIVING
01.2015 - 04.2017
Cashier/Cook
MOE'S SOUTHWEST GRILL
10.2014 - 02.2015
Collections Representative
IQOR
07.2014 - 10.2014
Merchandiser
HOME DEPOT
07.2013 - 05.2014
Bus Monitor
CARRIER COACH, INC
02.2011 - 06.2013
HIGH SCHOOL DIPLOMA - undefined
Lafayette High School
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