Miranda Vargas
Rogers,AR
Summary
Adept at enhancing client satisfaction and streamlining patient flow, my tenure at Cornerstone Animal Hospital honed my skills in animal safety and effective communication. Demonstrating adaptability and a keen eye for detail, I've successfully managed emergencies and improved operational efficiencies, contributing to a significant increase in client trust and loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Army National Guard
US Army National Guard
05.2022 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
Veterinary Assistant
Cornerstone Animal Hospital
09.2021 - 06.2022
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Broker
Three Rivers Logistics
09.2020 - 06.2022
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
Customer Service Desk Associate
Walmart
07.2018 - 08.2020
- Trained new associates in company policies and procedures, ensuring consistent quality of customer care.
- Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
- Reduced wait times by efficiently directing calls to appropriate departments for faster resolution.
- Contributed to the development of training materials designed to enhance service desk associate knowledge and expertise.
- Demonstrated excellent multitasking skills by juggling multiple tasks simultaneously while maintaining attention to detail and accuracy.
- Provided personalized assistance to customers, tailoring solutions based on individual needs and preferences.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
University of Arkansas, Fayetteville
Fayetteville, AR08.2026
Skills
- Verbal and written communication
- Punctuality
- Attentive and Observant
- Adaptable and Flexible
- Reliability
- Client Communication
- Animal Safety
- Patient restraint
- Appointment Scheduling
- Animal Behavior
- Patient Flow Management
- Physical Examinations
- Attention to Detail
Accomplishments
I was awarded with the Army Achievement Medal August 2023. I was awarded for exceptional meritorious service while conducting our annual training in Fort Stewart, GA. My leadership and actions were instrumental to the success and accomplishments of my company that ensures mission readiness. My initiative, professionalism, and devotion to mission success are in keeping with the highest military traditions and reflect on the greatness of the United States Army.
Timeline
Army National Guard
US Army National Guard
05.2022 - Current
Veterinary Assistant
Cornerstone Animal Hospital
09.2021 - 06.2022
Broker
Three Rivers Logistics
09.2020 - 06.2022
Customer Service Desk Associate
Walmart
07.2018 - 08.2020
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
University of Arkansas, Fayetteville