Miranda Welch
LAKE CHARLES,LA
Summary
Dynamic and creative leader with a proven track record of fostering continuous improvement and driving results through analytical thinking and excellent communication. At Ambassador Enterprise, I leverage land development expertise and adaptability to exceed customer expectations, achieving a high project success rate. Skilled in information management and building strong relationships, I thrive in the educational setting by collaborating with colleagues and serving as a mentor and facilitator to help students and families thrive. I bring a results-focused approach to meeting and surpassing objectives.
Overview
22
22
years of professional experience
Work History
Business Owner
Ambassador Enterprise
09.2011 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Researched target market to discover customer needs and analyze competitor trends.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced operational risks while organizing data to forecast performance trends.
- Reported issues to higher management with great detail.
Realtor
Century 21
05.2007 - 12.2016
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.
- Reviewed and executed confidential documents, contracts and disclosures.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Streamlined paperwork processes for clients by implementing digital tools, reducing errors and increasing efficiency.
- Delivered exceptional customer service by promptly addressing client queries and concerns, resulting in a high rate of repeat business and referrals.
- Addressed legal matters by working closely with attorneys to ensure proper documentation and compliance during transactions.
- Participated in community events as a local expert on real estate topics, enhancing brand recognition within the area served.
- Increased client satisfaction by providing personalized real estate services tailored to individual needs.
- Continuously improved industry knowledge by attending conferences, workshops, and training sessions relevant to real estate trends and regulations.
Parent Educator & Program Launch Specialist
Parents As Teachers National Center
01.2009 - 08.2011
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Worked closely with national company developers and trainers to ensure accurate implementation of program components within project deadlines, resulting in smooth program launch.
- Developed comprehensive go-to-market plan for successful program launch, ensuring alignment with company objectives and military family needs.
- Coordinated public relations efforts for successful program launches and events.
- Developed strong relationships with parents, leading to continued commitment to company programs and referrals for additional families in need of available services.
- Established strong partnerships with community organizations such as schools, healthcare providers, social service agencies, and cultural institutions to enhance resources available for families.
- Led successful presentations to prospective military families and service centers, resulting in increased partnerships and collaboration opportunities.
- Strengthened families by conducting home visits, addressing concerns, and connecting them with appropriate community resources.
- Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
- Maintained accurate documentation of client interactions, assessment results, and service referrals to ensure continuity of care across providers.
- Participated in ongoing professional development opportunities to stay current on best practices, research findings, and emerging trends in the field of parent education.
- Conducted informative workshops on topics such as nutrition, child development milestones, stress management techniques for parents seeking additional support or knowledge in specific areas.
- Demonstrated strong knowledge of child development principles and suggested alternative parenting methods to suit individual family needs.
- Conducted home visits to assess family environment and provide resources to combat behavioral or environmental setbacks.
- Utilized knowledge of evidence-based programs to inform parents and assist in goal-setting.
- Enhanced parent-child relationships by providing individualized support and resources tailored to each family's needs.
- Facilitated social connections among participants by organizing events and opportunities for peer-to-peer learning and networking within the parent educator community.
- Evaluated program effectiveness through regular monitoring of progress indicators, adapting approaches as needed to maximize results.
- Assisted families in navigating complex systems related to healthcare access, special education services, financial assistance, and other supports to improve overall wellbeing.
- Collaborated with community members to provide helpful resources to suit family needs.
- Supported parents in establishing routines, setting boundaries, and promoting positive discipline strategies for a harmonious family environment.
- Developed culturally sensitive outreach strategies to engage diverse populations within the community, fostering inclusivity in program participation.
- Increased parental confidence in their abilities by offering constructive feedback on observed interactions during home visits and coaching sessions.
- Contributed to increased school readiness among children through ongoing developmental assessments and targeted interventions.
- Promoted early literacy development by implementing engaging reading activities and providing educational materials for families to use at home.
- Improved parenting skills for clients through the delivery of evidence-based curricula in group workshops and one-on-one sessions.
- Collaborated with multidisciplinary teams to identify potential developmental delays or disabilities, ensuring timely intervention services were provided.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Developed and implemented strategies to reduce and prevent family conflict.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Launched successful marketing campaigns that drove brand awareness among target audiences.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Elementary Teacher
Vernon Parish School Board
08.2002 - 01.2007
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes
- .Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
- Implemented creative classroom management techniques to maintain an orderly and focused learning environment.
- Increased overall student achievement by utilizing differentiated instructional methods tailored to individual learning styles.
- Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level.
- Developed strong relationships with students and their families through consistent communication and involvement in school events.
- Enhanced student motivation and participation through the development of diverse, hands-on learning experiences.
- Supported special education inclusion efforts by adapting lessons and working closely with specialists to meet individual student needs.
- Provided individualized and diversified instruction to support student comprehension and assist with navigating challenges.
- Fostered critical thinking skills in students through inquiry-based instruction methods that challenged them to analyze complex ideas.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Scheduled and directed field trips and hands-on activities to foster student learning and creativity.
- Incorporated multicultural perspectives into lesson plans, promoting diversity awareness among students.
- Directed class discussions to spark conversation about key concepts, complex problems and overarching themes.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Collaborated with colleagues to develop cross-curricular lesson plans, deepening students'' understanding of multiple subjects.
- Built positive relationships with parents to involve families in educational process.
- Contributed to the improvement of school-wide curriculum by participating in professional development workshops and sharing insights with colleagues.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Met with parents to review Individualized Education Plans for at-risk students.
- Pursued professional development during summer months to maintain certification and extend skills.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
Education
Master of Education -
Northwestern State University of Louisiana
12.2005
Bachelor of Science - Psychology
Northwestern State University of Louisiana
08.2002
Skills
- Microsoft Windows and Office
- Information Management
- Attention to Detail
- Problem-solving abilities
- Analytical Thinking
- Excellent Communication
- Written Communication
- Active Listening
- Adaptability and Flexibility
- Continuous Improvement
Letter of Application
As an an avid and lifelong learner, I will put my heart and soul into the position of advising and instructing students at McNeese State University. With the skill set, work ethic, and passion for education that I possess, I am confident that I will meet and exceed the expectations of the role as Academic Advisor and Assistant Instructor of Orientation. I am willing to learn the details of the position with a focused mindset and positive attitude. I am commited to surpassing expectations by utilizing the technology, educational, and people skills I am privileged to have learned. Serving alongside the enrollment management division will be a privilege. I am committed to serve with excellence, while collaborating with colleagues as well as working to complete tasks and duties indepentantly. I bring a well-rounded resume and am qualified to flourish at this position. Much of my work experience correlates and aligns with the job duties. I look forward to bringing my skills and talents to the office each day and also to on-campus and off-campus collegiate events which will require my service.
I will embrace it as an honor and work diligently to help new and veteran students navigate life as a student at McNeese State University. As the mother of a recent McNeese graduate, I know the benefits of attending this outstanding university and will work to help all students recognize the privileges and responsibilities afforded to all students. I love and appreciate the many facets of the university system. From Music to Health and Fitness to the Science/Technology/Engineering/Math departments to the Liberal Arts. I love it all. I love learning from each field of study and love participating in various events from music performances to social and athletic events. I look forward to associating with the many administrative departments such as Honors College, Athletics, Registrar's Office, Admissions and Recruiting, Financial Aid, Scholarships, Testing Services and especially the International Programs of McNeese.
I have a heart to help others reach their full potential and see this position as a gateway to share my gifts and talents and rich life experiences with the students on my caseload, empowering the next generation of world leaders. I am blessed to be a local Louisiana native who has been privileged to travel extensively and gain insight from much of the global spectrum. I love people in every corner of the world in which I been afforded the opportunity to meet.
Most of all, I strive to see the good in others and help them see their value, to guide them to better understand their purpose and learn to persevere to overcome obstacles and challenges of life. I will share this mission with my fellow staff members, my students and their families. Thank you for considering me for this position. And thank you for the time you invest to improve the lives of your students, our local Lake Charles community, and the world.
Timeline
Business Owner
Ambassador Enterprise
09.2011 - Current
Parent Educator & Program Launch Specialist
Parents As Teachers National Center
01.2009 - 08.2011
Realtor
Century 21
05.2007 - 12.2016
Elementary Teacher
Vernon Parish School Board
08.2002 - 01.2007
Master of Education -
Northwestern State University of Louisiana
Bachelor of Science - Psychology
Northwestern State University of Louisiana