Miranda White

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.

• Organize orientation and training for new staff members
• Design, implement and maintain filing systems
• Design, implement and enforce all office policies and procedures
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Assisted management with special projects to complete all tasks by deadlines.
• Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
• Created and updated records and files to maintain document compliance.
• Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
• Facilitated communication between departments, organizing meetings and distributing essential information.
• Resolved customer concerns efficiently to promote satisfaction and loyalty.

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• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Established team priorities, maintained schedules and monitored performance.

• Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
• Researched and resolved billing discrepancies to enable accurate billing.
• Provided excellent customer service, developing and maintaining client relationships.
• Monitored customer accounts to identify and rectify billing issues.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

• Resolved issues related to invoicing discrepancies and delivery delays, maintaining strong vendor relationships.
• Ensured compliance with industry regulations and organizational policies during all stages of procurement activities.
• Contributed to continuous improvement initiatives within the procurement department by identifying inefficiencies and suggesting process enhancements.
• Facilitated open communication among departments regarding procurement needs, fostering improved collaboration throughout the organization.
• Developed and strengthened supplier relationships.