Summary
Work History
Education
Skills
Timeline
Generic

Miranda Wilbon

Supervisor
Fayetteville,NC

Summary

Detail oriented & organized Head Custodian with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically demanding work. Safety-oriented team player with strong attendance record. Four years of Housekeeping, Custodial, and Groundskeeping experience. With two years of Supervisory experience.

Work History

Head Custodian

Cumberland County Schools
03.2023 - Current
  • Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning solutions.
  • Reduced maintenance costs by conducting regular inspections of facilities and identifying areas requiring attention or repairs.
  • Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
  • Streamlined workflow with development of comprehensive daily task schedule for custodial team of 6.
  • Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
  • Collaborated with administrators to address specific facility needs during events or special projects.
  • Upheld well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
  • Contributed to positive school culture through professional interactions with students, staff, and visitors.
  • Optimized energy efficiency by routinely monitoring HVAC systems and making necessary adjustments for optimal performance.
  • Safeguarded building security by performing regular checks on doors, windows, and alarms after hours or during weekends.
  • Provided prompt resolution to facility-related issues reported by staff or students through effective communication and follow-up actions.
  • Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Reported damages and hazardous conditions to management for further action.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Operated buffers and burnishers to clean and polish floors.

Environmental Services Housekeeper

Cape Fear Valley Medical Center
09.2022 - 03.2023
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout facility.
  • Fostered collaborative atmosphere within housekeeping team by providing support during peak periods or absences when needed.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in professional manner.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in work environment.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Education

Associate Of Science - Public Health

Fayetteville Technical Community College
Fayetteville, NC

Medical Assistant Certification - Medical Assisting

Trinity College
Fairfield, CA
04.2004

G.E.D. - General Education

Fairfield-Suisun Adult School
Fairfield, CA
09.2000

Skills

  • Groundskeeping
  • Safety
  • Supply Management
  • Maintenance Scheduling
  • Work Planning
  • Team Leadership
  • Equipment Operation
  • Building Inspection
  • Custodial Machine Operation
  • Work Prioritization
  • Policy and Procedure Enforcement
  • Floor Cleaning and Buffing
  • Damage Reporting
  • Room Setup and Breakdown
  • Basic Repairs
  • Facility Opening and Closing
  • Employee Training
  • Responsible and Dependable

Timeline

Head Custodian

Cumberland County Schools
03.2023 - Current

Environmental Services Housekeeper

Cape Fear Valley Medical Center
09.2022 - 03.2023

Associate Of Science - Public Health

Fayetteville Technical Community College

Medical Assistant Certification - Medical Assisting

Trinity College

G.E.D. - General Education

Fairfield-Suisun Adult School
Miranda WilbonSupervisor