Summary
Work History
Education
Skills
Timeline
Generic

Miranda Wilbon

Supervisor
Fayetteville,NC

Summary

Detail oriented & organized Head Custodian with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically demanding work. Safety-oriented team player with strong attendance record. Four years of Housekeeping, Custodial, and Groundskeeping experience. With two years of Supervisory experience.

Work History

Head Custodian

Cumberland County Schools
Mac Williams Middle School
03.2023 - Current
  • Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning solutions.
  • Reduced maintenance costs by conducting regular inspections of facilities and identifying areas requiring attention or repairs.
  • Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
  • Streamlined workflow with development of comprehensive daily task schedule for custodial team of 6.
  • Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
  • Collaborated with administrators to address specific facility needs during events or special projects.
  • Upheld well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
  • Contributed to positive school culture through professional interactions with students, staff, and visitors.
  • Optimized energy efficiency by routinely monitoring HVAC systems and making necessary adjustments for optimal performance.
  • Safeguarded building security by performing regular checks on doors, windows, and alarms after hours or during weekends.
  • Provided prompt resolution to facility-related issues reported by staff or students through effective communication and follow-up actions.
  • Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Reported damages and hazardous conditions to management for further action.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Operated buffers and burnishers to clean and polish floors.

Environmental Services Housekeeper

Cape Fear Valley Medical Center
Fayetteville, NC
09.2022 - 03.2023
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout facility.
  • Fostered collaborative atmosphere within housekeeping team by providing support during peak periods or absences when needed.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in professional manner.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in work environment.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Education

Associate Of Science - Public Health

Fayetteville Technical Community College
Fayetteville, NC

Medical Assistant Certification - Medical Assisting

Trinity College
Fairfield, CA
04.2004

G.E.D. - General Education

Fairfield-Suisun Adult School
Fairfield, CA
09.2000

Skills

  • Groundskeeping
  • Safety
  • Supply Management
  • Maintenance Scheduling
  • Work Planning
  • Team Leadership
  • Equipment Operation
  • Building Inspection
  • Custodial Machine Operation
  • Work Prioritization
  • Policy and Procedure Enforcement
  • Floor Cleaning and Buffing
  • Damage Reporting
  • Room Setup and Breakdown
  • Basic Repairs
  • Facility Opening and Closing
  • Employee Training
  • Responsible and Dependable

Timeline

Head Custodian

Cumberland County Schools
03.2023 - Current

Environmental Services Housekeeper

Cape Fear Valley Medical Center
09.2022 - 03.2023

Associate Of Science - Public Health

Fayetteville Technical Community College

Medical Assistant Certification - Medical Assisting

Trinity College

G.E.D. - General Education

Fairfield-Suisun Adult School
Miranda WilbonSupervisor