Miranda Williams

Monitored, observed, and recorded inmate status in JSO custody.

• Completed store opening and closing procedures and balanced tills.
• Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Care custody and control of inmates in a correctional setting.

Maintaining compliance, searching for contaband

• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Tracked inmates through head counts, visitor logs, and scheduled activities.