Detail-oriented professional with extensive experience in customer service. Known for strong problem-solving skills and creativity, and ensuring customer satisfaction. Seeking to leverage these strengths to drive operational success.
Overview
15
15
years of professional experience
Work History
Bartender / Events Manager
On Tap
Bend, Oregon
10.2023 - Current
Serving beer, wine, and other beverages in accordance with local regulations.
Performing opening, closing duties such as setting up, breaking down the bar area accordingly.
Maintaining an accurate cash drawer throughout shift and ensuring proper balance at the end of each shift.
Utilizing POS systems for order entry accuracy and efficient payment processing.
Organized budgets, vendors, catering, and event timelines.
Marketed and publicized special events in social calendars.
Negotiated contracts with vendors and suppliers to secure best prices and services.
Sourced entertainment acts suitable for the target audience at each event.
Jeweler
Self Employed
Bend, Oregon
02.2017 - Current
Designed custom jewelry pieces according to client specifications and preferences.
Managed inventory effectively, tracking stock levels and ordering supplies as needed.
Bartender
The Lot
Bend, Oregon
02.2014 - 08.2019
Keeping bar area clean, organized, stocked, presentable, sanitary conditions free from debris and garbage at all times.
Interacting with customers to ensure their satisfaction with food items and beverages served.
Baker & Barista
Looney Bean
Bend, Oregon
05.2011 - 07.2019
Prepared a variety of bread, pastries, and desserts based on seasonal ingredients.
Executed baking operations efficiently while adhering to established quality standards.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Certified Pastry Chef - Formal training in Pastry Arts and Baking Science
Auguste Escoffier School of Culinary Arts
Austin, TX
08-2012
High School Diploma -
Mountain View High School
Bend, OR
06-2009
Skills
Customer service
POS system utilization
Inventory management
Frosting and decoration
Pastry preparation
Pastry production
Problem solving
Attention to detail
References
References available upon request.
Timeline
Bartender / Events Manager
On Tap
10.2023 - Current
Jeweler
Self Employed
02.2017 - Current
Bartender
The Lot
02.2014 - 08.2019
Baker & Barista
Looney Bean
05.2011 - 07.2019
Certified Pastry Chef - Formal training in Pastry Arts and Baking Science