Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Yates

Centerville,TN

Summary

Dynamic 17-year career in customer service, leadership and handling of currency. Very driven, motivated by personal success and business accomplishments. Remain loyal to my establishment, customers and associates.

Professional banker with substantial experience in customer service, transaction processing, and financial advisory. Proven ability to collaborate effectively within teams, ensuring seamless operations and client satisfaction. Skilled in handling financial transactions, managing accounts, and providing personalized banking solutions. Reliable and adaptable, consistently meeting evolving needs of clients and colleagues.

Overview

21
21
years of professional experience

Work History

Universal Associate Banker Teller

FIRST FEDERAL BANK
02.2016 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Served as a reliable resource for colleagues by staying current on industry trends and best practices in retail banking operations.
  • Contributed to branch success through active participation in sales
  • Managed high volumes of transactions while maintaining exceptional speed and accuracy levels.
  • Organized, stocked and maintained teller window area.
  • .Balanced daily transaction reports accurately, adhering to internal controls set forth by the bank management system.
  • Achieved high customer satisfaction by providing efficient and accurate banking services.

Cashier/ Meat Department

Save A Lot
08.2014 - 02.2016
  • Supports multiple departments to ensure customer needs are met.
  • Responsibilities include customer support, handling of currency, paperwork, packing and re-stock of product, and general cleaning.

Teller/ ATM Custodian

U.S. Bank
11.2009 - 11.2013
  • Maintain customer communications and customer relationships.
  • Manage business deposits, insure teller drawer’s balance and handling of currency.
  • Promote company sales.
  • Organize and perform general filing and answer phones.

Dispatcher

Amika Logistics LLC
05.2008 - 12.2008
  • Dispatch drivers
  • Create estimates for billing
  • Run miles for driver’s payroll
  • Prepare load sheet

Teller Coordinator

First Federal Bank
01.2004 - 05.2008
  • Maintain customer communications and customer relationships.
  • Administer ongoing teller training, schedule teller work hours, and offer leadership and direction for tellers.
  • Manage business deposits, insure teller drawer’s balance and handling of currency.
  • Perform audits, month end reports, answering of phones and any general filing and paperwork.

Education

High School Diploma -

HICKMAN COUNTY HIGH SCHOOL
CENTERVILLE, TN
05-1998

Skills

  • Branch operations
  • Electronic funds transfer
  • Insurance sales
  • Cash handling proficiency
  • Fraud detection skills
  • Account maintenance
  • Document preparation
  • Data entry efficiency
  • Sales and Cross-selling

Timeline

Universal Associate Banker Teller

FIRST FEDERAL BANK
02.2016 - Current

Cashier/ Meat Department

Save A Lot
08.2014 - 02.2016

Teller/ ATM Custodian

U.S. Bank
11.2009 - 11.2013

Dispatcher

Amika Logistics LLC
05.2008 - 12.2008

Teller Coordinator

First Federal Bank
01.2004 - 05.2008

High School Diploma -

HICKMAN COUNTY HIGH SCHOOL

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Miranda Yates