Miranda Zepeda
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Known for easily connecting and engaging with customers and clients. Skilled in acting quickly in stressful situations and remaining solution-oriented under pressure. Willingness to take on challenges and strive to be the best at all that I do.
Overview
3
3
years of professional experience
Work History
Office Coordinator
Astex Environmental Services
08.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Took part in scheduled meetings to enhance work ethic.
- Managed scheduling for multiple employees while keeping their schedules aligned without overlapping jobs.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Substitute Teacher, K-12
Harlandale Isd
03.2023 - 06.2024
- Managed classroom behavior effectively, giving clear expectations for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Followed lesson plans designed by absent teachers.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
Cashier
Target
09.2022 - 03.2023
- Provided efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service
- Collaborated with team members to achieve sales targets
- Resolved customer complaints professionally
- Exceeded productivity goals through consistent attention to detail andorganization during busy shifts.
Education
High School Diploma -
McCollum High School
San Antonio, TX2022
Skills
- Multitasking
- Customer Service
- Organization
- Attention to Detail
- File organization
- Records management
- Billing
Timeline
Office Coordinator
Astex Environmental Services
08.2024 - Current
Substitute Teacher, K-12
Harlandale Isd
03.2023 - 06.2024
Cashier
Target
09.2022 - 03.2023
High School Diploma -
McCollum High School
Similar Profiles
Dina PrantDina Prant
Corporate Business English/ESP Teacher at Astex Servicios LingüísticosCorporate Business English/ESP Teacher at Astex Servicios Lingüísticos
Nikhil Vijay KasareNikhil Vijay Kasare
MECHANIC - SERVICE (mechatronics) - Automation installer cum electrician at ASTEX Engineering OyMECHANIC - SERVICE (mechatronics) - Automation installer cum electrician at ASTEX Engineering Oy
Derek RamsdellDerek Ramsdell
Project Manager at NRC Environmental Services / Republic ServicesProject Manager at NRC Environmental Services / Republic Services