Hi, I’m
Miranda Lynn Johnson
Production, customer service
Crossett,AR
Summary
Driven and reliable professional with a strong hands-on skill set, including a forklift certification from Mississippi in 2020. Brings expertise to any team. Excels in interpersonal communication and consistently demonstrates ability to quickly master new tasks. Eager for a long-term role and maintains unwavering commitment and productivity in the workplace.
Overview
17
year of professional experience
3
Forklift certification
17
Customer service
Work History
Premier PV or Primoris
Production Worker
12.2023 - 05.2024
Job overview
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Organized work to meet demanding production goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Used equipment properly to avoid workplace hazards or injuries.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained organized work area by cleaning and removing hazards.
- Inspected products and machines to maintain quality and efficiency.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Performed general equipment maintenance and repair to minimize downtime.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
P and D North Crossett
Customer Service Cashier
06.2023 - 02.2024
Job overview
- Resolved customer complaints and maintained clean and tidy checkout area.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Developed and managed relationships with customers to increase customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Set up new sales displays each week with fresh merchandise.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Colorado Technical UniversityColorado Springs, CO
Some College (No Degree) from Psychology
Post UniversityWaterbury, CT
Science And Business Administration from Business Administration
Skills
- I have a forklift certification Received it in 2020 in Mississippi I can pretty much do anything I put my hands on I’m more of a hands on type of person Once I’m shown what to do, I can go right with it! And I love to work I have got 2 sons, Gavin and CJ Gavin turned 18 November 1st and CJ is 16 They’re both heavily involved in football and track! I’ve got to have a job I’m looking for somethin long term not short term Please give me a chance and I promise I won’t let you down!
- Interpersonal Communication
Certification
Forklift certification received in 2020!
Timeline
Production Worker
Premier PV or Primoris
12.2023 - 05.2024
Customer Service Cashier
P and D North Crossett
06.2023 - 02.2024
Colorado Technical University
Some College (No Degree) from Psychology
Post University
Science And Business Administration from Business Administration
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