Mirandi Hoffman

Strategic thinking while helping customers obtain

• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
• Assisted clients in identifying suitable apartment options based on preferences and budget.
• Conducted property tours to showcase amenities and features of various listings.
• Coordinated communication between landlords and potential tenants to facilitate leasing process.
• Maintained up-to-date knowledge of available properties through regular database reviews.
• Developed strong relationships with property management companies to enhance client offerings and services.

• Supported classroom activities by assisting teachers with lesson plans and instructional materials.
• Facilitated small group learning sessions to enhance student engagement and understanding of curriculum topics.
• Assisted in maintaining a safe and orderly classroom environment to promote positive student behavior.
• Provided support during classes, group lessons, and classroom activities.
• Monitored student classroom and outdoors activities to promote student safety.
• Collaborated with fellow educators to develop interdisciplinary units, enriching students'' understanding of various subjects.

• Collaborated with clients to identify and implement tailored real estate solutions.
• Analyzed customer needs to provide insightful recommendations for property transactions.
• Conducted market research to stay informed on industry trends and property values.
• Provided support during negotiation processes, ensuring all parties were informed and satisfied.
• Maintained comprehensive knowledge of Offerpad's services to effectively address client inquiries.
• Enhanced client satisfaction by providing tailored solutions based on their unique requirements.
• Mentored junior team members, contributing to their professional growth and overall team success.

• Collaborated with team members to achieve daily sales goals and promote products effectively.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Engaged customers with product demonstrations, resulting in increased interest and sales.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.

• Facilitated communication between buyers and sellers to ensure seamless transactions.
• Streamlined workflow processes, improving response times for client interactions and service delivery.
• Developed customized training programs for clients to facilitate a smooth transition during solution implementation.
• Presented complex information in an accessible manner through engaging presentations and effective communication strategies.
• Assisted sales teams by creating compelling proposals that effectively showcased the value of our solutions.
• Evaluated emerging technologies, incorporating them into existing services where beneficial.
• Navigated challenging client situations with diplomacy and professionalism, preserving long-term business relationships.
• Implemented best practices throughout all stages of the solution development process, driving consistency across projects.

• Researched local market trends to provide customers with informed recommendations.
• Supported customers in completing rental applications and lease agreements efficiently.
• Increased customers satisfaction by providing personalized apartment recommendations based on their needs and preferences.
• Enhanced company reputation by consistently receiving positive reviews from satisfied clients and customers
• Saved customers time by conducting thorough research on potential apartments, including amenities, pricing, and availability.
• Built strong relationships with property managers to ensure access to the best apartment listings for clients.

• Managed office operations, ensuring efficient workflow and adherence to company policies.
• Developed and implemented procedures that improved communication among departments.
• Oversaw scheduling for staff and coordinated meetings to maximize productivity.
• Trained new employees on administrative processes and company software systems.
• Streamlined inventory management, reducing costs through effective supplier negotiations.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Improved team morale and cohesion with regular team-building activities and open communication channels.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.