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Skilled Crisis Clinician with specialization in managing mental health crises and emergency situations. Maintained a patient-focused approach while providing support to individuals experiencing acute psychological distress. Strengths include strong communication skills, crisis intervention techniques, and the ability to make critical decisions under pressure. Notable impact made through successful reduction of risk levels during crisis episodes by implementing appropriate therapeutic interventions. Equipped to manage different types of emergency situations, build alliances and screen for specific services. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis. Proficient crisis counselor with several years of experience, certification and several hours of related training. Supports people dealing with either suicidal or homicidal thoughts. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking clinical director opportunities to enhance abilities while contributing to company growth.

Martial Arts Instructor with 18+ years experience in Judo/ Wrestling. Attained Ni-Dan/ Black belt rank through USJF, instructor at CYC (Community Youth Center) for the last 7 years. Experienced with HVAC-R system Installation, diagnostics and maintenance. Utilizes advanced troubleshooting techniques to repair or ensure system efficiency and reliability. Strong understanding of preventative maintenance and customer-focused service with 20+ years experience in the field. Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.

Compassionate and Dedicated healthcare and customer service professional with over 3 years of experience in mental health, patient access, and team leadership roles. Proven ability to provide direct patient care, manage front-line administrative duties, and supervise staff in fast-paced environments such as hospitals, behavioral health centers, and quick-service restaurants. Skilled in crisis prevention (CPI), Basic Life Support (BLS), and CPR-certified, with a commitment to patient safety, confidentiality, and high-quality service. Bilingual in English and Spanish. Currently pursuing an Associate of Arts in Sociology to deepen understanding of human behavior and social systems.


  Skilled and professional leader who is invested, and will aid people to work cohesively to achieve safety focused service delivery within the ARFFS.
  Visibly contributes to ARFFS safety changes, supporting and leading all team members to deliver industry best practices.
  Proven ability to lead a safe and inclusive workplace culture focused on trust.
  Proven capability to develop and lead a high-performing team focused on regulated compliance whilst ensuring operational flexibility.




Mirasol Ruiz

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