Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Miraya Vigil

Albuquerque,NM

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding their needs. Strong communication and interpersonal skills for providing superior service. Effective at multitasking and meeting deadlines.

Overview

7
7
years of professional experience

Work History

Enterprise Print Intern

HP Inc
Rio Rancho, NM
05.2023 - Current
  • As a sales intern, responsible for assisting with closing sales of assigned products.
  • Working closely with clients and generating leads for closure by experienced Outside or Inside Sales Representatives.
  • Establishing professional working relationships with clients.
  • Aligning account strategy and sales motions to maximize client value.
  • Building solid customer relations to protect or expand HP's installed base.
  • Actively collaborating with field sales and others to ensure seamless account coverage.
  • Seeking out appropriate resources in presales and product/service specialists to support complex deals.
  • Establishing partner contacts to share account information and seek joint opportunities that drive incremental revenue
  • Currently covering a territory for Inside Sales Representative Marisa Sedillo on Enterprise North Central, managing 12 accounts, including major clients such as Caribou Coffee 'PMPS', Red Wing Shoe 'PMPS', and HB Fuller 'PMPS'
  • Proficient in IMACD 'Install, Move, Add, Change, Disconnect), Dynamics, Zoom Info, and Price Hub to support sales activities
  • Participated in a Shark Tank competition and won for my innovative idea to enhance social media engagement for HP's Rio Rancho site
  • Developed valuable insights into the sales process while honing skills in customer relations and strategic sales initiatives.

Patient Supply Coordinator

SCT Customer Service
Albuquerque, NM
05.2021 - 05.2023
  • Responsible for working with patients, caregivers, and health plans to ensure monthly supplies are provided to the patients
  • Accept inbound calls, listen to requests from callers and determine how to move forward with the request
  • Offered advanced products for wound care including dressing supplies, sequential circulation devices, pressure-relieving support surfaces, compression treatments, and home IV antibiotic therapy through our infusion pharmacy
  • Part of HME's Specialized Care Team dedicated to assisting the medically fragile and the medically complex with their needs
  • Team delivers a personable approach to the monthly resupply ordering process by providing each SCT patient with a direct point of contact.

Front Desk Receptionist

Massage Envy
Albuquerque, NM
08.2020 - 01.2021
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process
  • Received incoming calls and coordinated with staff to fulfill customer requests
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions
  • Responded to inquiries and room requests made online, by phone and via email
  • Input customer data into reservation systems and updated to reflect room changes
  • Maintained client accounts by obtaining, recording, and updating personal and financial information.

Beauty Advisor

Ulta Beauty
Albuquerque, NM
08.2019 - 08.2020
  • Kept up to date on company product line changes to better assist customers and boost revenue
  • Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine, and age
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
  • Showed customers how to apply makeup and other products to achieve desired looks
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns
  • Finalized purchases and processed payments
  • Alleviated product theft by maintaining sales floor and shopper awareness.

Sales Associate

Old Navy
Albuquerque, NM
09.2017 - 05.2019
  • Responsible for helping customers understand how unique our products are in comparison to our competitors
  • Developed trusting relationships with customers by making personal connections
  • Worked with fellow sales team members to achieve group targets
  • Maintained integrity in the highest regard and informed management of any violations
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Assisted teammates with sales-processing tasks to meet daily sales goals
  • Obtained signatures for financial documents and internal and external invoices.

Education

Criminology Applied Science Minor Computer Science -

Central New Mexico Community College
Albuquerque, NM
05.2026

Esthetics License -

The Avenue Academy
Albuquerque, NM
01.2021

High School Diploma -

Cibola High School
Albuquerque, NM
05.2020

Skills

  • Microsoft Word/Excel/Windows
  • Customer Account Management
  • Customer Service
  • Multitasking and Prioritization
  • Email Etiquette
  • Zoom Info/ IMACD/ Dynamics/ Price Hub/ Product Finder

Personal Information

Title: Enterprise Print Intern

Timeline

Enterprise Print Intern

HP Inc
05.2023 - Current

Patient Supply Coordinator

SCT Customer Service
05.2021 - 05.2023

Front Desk Receptionist

Massage Envy
08.2020 - 01.2021

Beauty Advisor

Ulta Beauty
08.2019 - 08.2020

Sales Associate

Old Navy
09.2017 - 05.2019

Criminology Applied Science Minor Computer Science -

Central New Mexico Community College

Esthetics License -

The Avenue Academy

High School Diploma -

Cibola High School

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Miraya Vigil