MIRCA CARRIZAL
Fontana,Ca
Summary
Adaptable Office Administrator with wide range of talents from logistics coordination to accounting. Additional experience in assisting Operations Manager. Fast-learner with interest in developing new skills to better support staff and management. Self-motivated customer service brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
1
1
year of professional experience
Work History
Customer Service
Inland Empire Cold Storage
Jurupa Valley, CA
08.2020 - Current
- Received and responded to customer requests via letters, emails, telephone calls.
- Maintained master schedule and set up appointments.
- Responsible for managing internal warehouse management system (3PL).
- Import and allocate all outbound orders and confirm with customers.
- Communicate with warehouse regarding all inbound and outbound orders.
- Accurately monitor all inventory counts and dates created and make necessary adjustments.
- Responsible for maintaining filling system and scanning paperwork for billing.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
Intern
KAISER PERMANENTE HOSPITAL
FONTANA, CA
02.2017 - 03.2017
- Help sort important files in chronological order.
- Obtain inbound and outbound paperwork scan and make copies and file them into folders.
- Responsible for Organizing surgery stencils and prepared them to be sanitize.
- Fulfill tasks set out by supervisors from cardiology department.
- Answered phone calls with patients and assisted them with their questions and needs.
- Sorted client’s cardiovascular files in alphabetical order and placed them in color-coded files.
- Delivered clerical support by handling range of routine and special requirements.
- Achieved management recognition by designing and implementing special project during internship.
Education
High School Diploma -
AB Miller High School
Fontana 05.2017 - 05.2017
Skills
Computer Proficiency and Microsoft Office
Building Customer Relationships and Loyalty
Efficient and Detail-Oriented
Calm and Professional Under Pressure
Understanding Customer Needs
Inbound and Outbound Calling
Administrative and Office Support
Team-Oriented and Cooperative
Affiliations
Responsible worker with a focus perspective to detail and completion of task in a timely manner
Highly motivated people person with the ability to learn and adapt quickly
Possesses excellent verbal and written communication skills in both Spanish and English
SKILLS AND ABILITIES
Bilingual
Organized
Honest/Reliable
Punctual
Active listening
Flexible
Does well with teams
Ability to work under pressure
Strong customer relation
Openness to feedback
Adaptability
Timeline
Customer Service
Inland Empire Cold Storage
08.2020 - Current
High School Diploma -
AB Miller High School
05.2017 - 05.2017
Intern
KAISER PERMANENTE HOSPITAL
02.2017 - 03.2017