Summary
Overview
Work History
Education
Skills
Affiliations
LANGUAGES
Hobbies and Interests
Timeline
Generic
MIREILLE GREEN

MIREILLE GREEN

Collegeville,PA

Summary

Skilled in administrative support and data management utilizing property management software to ensure accurate and efficient operations. Well versed in negotiating leasing terms, providing exceptional customer service with strategic tenant engagement and boosting property efficiency.

Overview

37
37
years of professional experience

Work History

Property Manager/Leasing Assistant

Mosaic Management
04.2024 - Current
  • Handle tenant inquiries
  • Conduct property inspections
  • Conduct property showings
  • Manage Leases
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinate maintenance and repairs
  • Oversee rent collection and budgeting
  • Stage Units
  • Provide Administrative Support

Police Officer

Philadelphia Police Department
12.1988 - 12.2024
  • Monitor and investigate suspicious persons and situations and unusual activities
  • Effect arrests involving criminal activity
  • Write reports on arrests made, activities performed and unusual incidents observed
  • Direct and control crowds at parades, funeral processions and sporting events
  • Conduct covert, undercover investigations to uncover ongoing crimes and crimes in progress
  • Write detailed arrest and accident reports
  • Gather preliminary investigation information as a first responder to crime scenes
  • Mediate domestic-related disturbances and protect victims from harm
  • Prepare cases for trial and appear and testify in court as a witness

Cohort Supervisor

Children & Families First
08.2014 - 08.2024
  • Create immersive activities and utilize technology to enhance instruction
  • Earn positive verbal/written feedback from parents regarding classroom instruction and student learning success
  • Collaborate with project leaders and stakeholders to accomplish objectives
  • Lead groups of youth/parents in discovery exercises and offer personalized support to individuals in need of extra assistance
  • Instruct parents and students on communication skills, gaining trust, discipline vs. punishment and structure in conjunction with other parenting skills

Sales Associate

Home Goods
10.2018 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.


Sales Associate

Macy's Department Store
10.2009 - 05.2011
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Education

Master of Science - Public Safety Management

St. Joseph's University
Philadelphia, PA
12.2007

Bachelor of Science - Criminal Justice

Alvernia University
Reading, PA
09.2005

Associate of Applied Science - Criminal Justice

Community College of Philadelphia
Philadelphia, PA
12.2003

Skills

  • Property Management Software
  • Financial Oversight
  • Contract Negotiation
  • Strategic Planning
  • Exceptional problem solver
  • Regulatory Compliance
  • Tenant Relations
  • Community Relations

Affiliations

Zeta Phi Beta Sorority, Incorporated- Beta Delta Zeta Chapter

LANGUAGES

English Advanced

Hobbies and Interests

Interior Design

Community Service

Timeline

Property Manager/Leasing Assistant

Mosaic Management
04.2024 - Current

Sales Associate

Home Goods
10.2018 - 01.2021

Cohort Supervisor

Children & Families First
08.2014 - 08.2024

Sales Associate

Macy's Department Store
10.2009 - 05.2011

Police Officer

Philadelphia Police Department
12.1988 - 12.2024

Bachelor of Science - Criminal Justice

Alvernia University

Associate of Applied Science - Criminal Justice

Community College of Philadelphia

Master of Science - Public Safety Management

St. Joseph's University

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