Accomplished and bilingual District Manager with a strong drive for operational excellence, delivering exceptional customer experiences, and driving sales growth. Skilled in mobilizing, developing, and leading teams to consistently surpass goals while managing a diverse portfolio of geographically dispersed locations. Demonstrated ability to foster strong relationships with customers, teams, and vendors, leading to successful outcomes.
Assisted in recruitment and training of 30-55 diverse employees alongside 7 supervisors at a store with over $10 million in sales.
Revised job assignments and schedules to align with changing business requirements.
-Promoted sales and events through team development and brand partnerships.
-Adhered to strict budget guidelines regarding sales, payroll, profitability, & service.
-In partnership with leadership team developed personal development plans and annual reviews that fostered individual and store growth.
Assembled skilled team consistently achieving outstanding client service metrics.
-Maximized performance by monitoring daily activities and mentoring team of associates.
-Networked and utilized relationships with district partners for collaboration of events, leading top results in the region and company.
Optimized operational processes and sales results by identifying key enhancement opportunities.