Mireille Koffi

A trusted advisor, liaison, and leader. Self-starter, easily adaptable to learn software and systems. Both flexible and versatile, a well-rounded performer committed to continued excellence. Seeking an IT related position utilizing my IT skills and training teamed with great customer abilities.

Computer and Security Essentials: Install, configure, upgrade and troubleshoot personal computer components, laptops, and portable devices, OS, peripherals, networks Identify the fundamental principles of wired/wireless networks.

Computer security, environmental issues, and proper employee communication and professionalism for business operations Installation, maintenance, management, resources, and security Client operating systems a server operating systems perspective. Networking and Security Technical competency in networking administration and support Network technologies, media, and topologies, network devices, network management, network tools, and network security Plan, configure, and operate WAN and switched LAN networks IPv6 basics, network device security, and internet connectivity Securing business networks in the BYOD environment

Server 1 Implement, administer and troubleshoot a server environment Active Directory, DHCP, DNS, Group Policy, and Security Install, upgrade, and configure in-demand workstation OS Network connectivity, user account, security, and Internet Explorer configuration and troubleshooting

Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Technician position. Ready to help team achieve company goals.

• Resolved customers' service and billing complaints by performingactivities such as exchanging merchandise, refunding money, andadjusting bills. Cultivate lasting customer relationships, creating brand loyalty andrepeat business within the branch. Evaluate the effectiveness of training and development programs andutilizes relevant evaluation data to revise or recommendchanges in instructional objectives and methods Provided leadership, mentorship, and overall guidance for 42workers resulting in an increase in sales

Comptia Server+

Linux Essentials

MTA Security