Mirella Salas Medrano
West Sacramento,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
Work History
Leasing Constultant
Redwood Residential LLC
06.2023 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
Operations Manager
Right-A-Way Cleaning
02.2018 - 12.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Branded company at local network marketing events to increase name recognition and boost sales
- Developed proposals, contracts and pricing for targeted accounts.
- Led team of 15 to cultivate relationships with internal groups and current and potential partner organizations.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Completed schedules, shift reports, and other business documentation.
Sales Manager
Modern Interior/Tile
03.2019 - 05.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Controlled costs to keep business operating within budget and increase profits.
- Visited home sites when necessary to assess and fulfill customer needs.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirement.
Education
American River College
Sacramento, CAHigh School Diploma -
Heritage Peak High School
Sacramento, CA05.2017
Skills
- Business Development
- Customer Service
- Team leadership
- Budgeting and forecasting
- Data Entry
Languages
Spanish
Professional Working
Timeline
Leasing Constultant
Redwood Residential LLC
06.2023 - Current
Sales Manager
Modern Interior/Tile
03.2019 - 05.2022
Operations Manager
Right-A-Way Cleaning
02.2018 - 12.2023
American River College
High School Diploma -
Heritage Peak High School