Mirella Torsiello

• Organized needs and assigned tasks to manage multiple projects simultaneously.
• Oversaw project schedules through deadline management and workflow adjustments as necessary.
• Facilitate incoming orders, ensuring PO consistency with Bill of Material and pricing
• Processing purchase PO orders against the bill of materials, checking the amount and line items for accuracy.
• Validated finalization of all release materials by Project Manager, encompassing submittal, noted approval, designer file, and tech verification.
• Organize pre-wire visits, start-up sessions, and training visits following project release.
• Direct handling of project emails received from external customers
• Communicate shipping updates to customers.
• Coordinating Project Managers with assignments
• Liaison between customer and factory.
• Providing packaging quotes to customers: encompassing change order and adjustment quotes
• Refresh quotes exceeding 90 days through application of quote tool.
• Coordinating schedules for 7 Field Service Engineers
• Verified site readiness for pre-wire, start-up, and training.
• Gathering onsite EC information for engagement with FSE
• Generate reports upon request.

Supporting the Project Managers

• Processing Purchase Orders, Hold for Releases and Releases; confirming that PO ID/Quote/Revision match the bill of materials
• Liaison between Customers and Factory
• Provides information and knowledgeable support for emailed and telephone requests
• Performed research and due diligence to resolve issues in timely manner
• Prioritized needs and delegated assignments in order to handle multiple projects simultaneous
• Submittals lead time, receiving from customers must be reviewed within 5 business days
• Packaging new Quotes, Change Order; preparing quote and cost sheet to sent to customer

• Assist the Regional BPO Office in the appropriate follow up and tracking outstanding investigative reports and sanction recommendations through the distribution of e-mail reminders.
• Assist the Regional BPO Office in performing monthly Hotline management, ensuring timely closure of reports based on case status.
• Assist the Regional BPO Office in responding to requests for database searches relative to legal matters, including ongoing litigation and discovery as well as requests from Human Resources, Internal Audit and other clients. 
• Assist the Regional BPO Office in reviewing database of cases in determining involved associates and their eligibility for incentive payments.
• Assist the Regional BPO Office in preparing agendas and PowerPoint presentations for monthly "touch point calls," which includes extracting data from the BPO database and assembling in a presentation format as well as reviewing all open case data for each Business Unit.
• Assist with managing meeting schedules in coordination with Business Practices Officer and AD of BPO Office,
• Where directed, assist with the regular reporting of trends and statistics to the Regional BPO officer.
• Assist the Office with Compliance Training initiatives, managing case tracking databases, ad hoc reporting requests, and case archiving.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Advanced administrative responsibilities; includes preparation of complex reports/presentations and analysis using various software packages and databases.

• Electronic mailing of ePackages to customers.
• Checking the departments voice system for incoming messages.
• Tracking departments attendance schedule.
• Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Assistant to the Corporate Vice President for Biostats, Data Operations, Medical Writing, and Programming, Director for Data Operations Department.

• Received and screened a high volume of internal and external communications, including email and mail.
• Planned travel arrangements Domestic and International for executives and staff.
• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
• Designed electronic file systems and maintained electronic and paper files. 
• Made copies, sent faxes and handled all incoming and outgoing correspondence.
• Managed the day-to-day calendar for the company’s senior directors.
• Properly routed agreements, contracts and invoices through the signature process.
• Filtered all incoming calls for the Corporate Vice President.
• Catering onsite and offsite vendors.
• Qualification Records for all new hires, collecting resume, job description and educational materials and storing them on SharePoint System.
• Process contracts, invoice thru Oracle.  Approving invoices as needed.
• Processed new hires/terminated paperwork.
• Maintained email distribution list for massive departmental mailings.
• Processed expense reports for Corporate VP, Directors and Managers for Data Operation Departments.
• In charge of the departments Procurement card, processing payments on all invoices.

• Planned travel arrangements for 5 executives and staff.
• Catering onsite and offsite vendors.
• Qualification Records for all new hires..
• Scheduling meetings; monthly, bi-weekly.
• Prepared contracts working with Legal Department.
• Coordinate interview schedules.
• Maintained distribution list for department.

• Coordinated all offsite meetings and generated cost savings by not using meeting planner service, saving the department $2,000 - $4,000 per meeting.
• Worked on specialized projects which requires proficiency  in technology, maintained a spread sheet of doctors.
• ​Improved efficiency of the process to run weekly Copy Session meetings; allowing the team enough time to review items/materials 5 days before actual meeting takes place.
• Managed and maintained 80 Plandex (Promotional) materials to ensure Sales Force has continuous supply of promotional materials when needed,
• Lead special administrative projects which require cross-functional coordination with internal (field/Nutley based) employees and external customers (Healthcare providers and vendors).

• Special mailings for Multicultural Faith Based Program; working with vendors, literature on HIV and processing invoices for payments.

• Maintained the intranet web pages for Dermatology Department.
• Maintained spending budget for supplies, cards for the fields personal. (birthdays, get well, sympathy, wedding, birth of child)
• Organized the Oncology Breast Cancer Awareness Day.
• Tracked attendance for department members in Attendance Management System and provided generated summary reports.

• Processed profiles, new hires and termination paperwork.
• Career Development Increases and Relocation paperwork.
• Maintained all updates for departmental web pages.
• Processed expense reports for all field representatives in department.
• Planned travel arrangements.

• Responded to customer inquires as it relates to Human Resources and Benefits.
• Monitored assigned budgetary expenses; Processed all paperwork directly related to new employees.
• Distributed profiles; maintained and distributed monthly reports for all divisions/companies in HLR.