Mirette Gendy
Bayonne,NJ
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for helping others, continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Subway Assistant Manager
Subway Franchises
Bayonne, NJ
04.2015 - Current
- Greeted customers and assisted with counter, online, and phone orders.
- Stayed updated on new promotions and sandwich offerings.
- Communicated effectively with customers to avoid misunderstandings.
- Ensured the counter area was clean, and food was properly stored.
- Worked collaboratively with the team to maintain a positive, friendly, and presentable restaurant environment.
- Promoted to Assistant Restaurant Manager.
- Supervised and trained employees to ensure smooth operations.
- Managed restaurant opening and closing procedures, handled nightly register and cash totals, ensuring accuracy.
Check in Agent
Intercruises Shoreside & Port Services
Bayonne, NJ
05.2018 - 08.2024
- Greeted passengers upon arrival, ensuring a smooth and welcoming check-in process
- Verified passenger documents, including tickets, identification, and travel details
- Assisted with luggage handling and directed passengers to appropriate boarding areas
- Provided information about cruise itineraries, amenities, and procedures to enhance the customer experience
- Resolved passenger inquiries and issues promptly and professionally
- Delivered excellent customer service to ensure a positive start to passengers' cruise experiences
Aircraft Deicer
Intergrated Deicing Services(IDS)
Newark, NJ
09.2022 - 04.2024
- Arrive at the office when assigned a shift
- Check for the assignment, which includes:Identifying partner for the day
- Determining which equipment will be used at the airport
- Ensure all equipment is safe and ready to use
- Communicate with partner on how to work together efficiently to de-ice aircraft
- Coordinate with leads to confirm readiness for assignments.
- Communication is a key aspect of the job
- Ensure the aircraft is safe and ready for takeoff
Medical Biller and Coder
Franklin Medical Center
Manalapan, NJ
10.2020 - 06.2023
- Managed patient billing every Friday at Franklin Medical Care.
- Organized and coded daily bills for collaboration program.
- Entered coded data into electronic health record (EHR) systems.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Collaborate Program used to ensure each patient is billed correctly.
- Ensured timely filing of all claims within established guidelines.
- Processed pending superbills remotely throughout the week.
Census Enumerator
U.S. Census Bureau
Bayonne, NJ
07.2020 - 10.2020
- Ensured all necessary information and devices were properly prepared and utilized for each assignment
- Collected personal data from individuals in assigned areas, following strict confidentiality guidelines
- Educated the public on the importance of the Census and addressed any concerns to ensure comfort and trust
- Maintained professionalism and confidentiality while gathering sensitive information
Education
Certificate - Patient Care Technician
Americation Training & Career School
Newark, NJ01-2025
Some College (No Degree) - Business
Hudson County Community College
Jersey City, NJSome College (No Degree) - Business Administration
William Paterson University of New Jersey
Wayne, NJSkills
- Time management
- Attention to Detail
- Organized
- Empathic
- Patient care
- Phlebotomy
- EKG
- Adaptability
- Communication skills
- Customer service
- Medical Billing
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Arabic
Full Professional
English
Native/ Bilingual
BLS Certified
- Basic Life Support Certificate from American Heart Association
Certification
Patient Care Technician (PCT)
Americation Career & Training School | Newark, NJ
- Phlebotomy: Gained hands-on experience in drawing blood and performing basic bloodwork from patients/students
- EKG: Learned proper placement of electrodes for EKG, interpreted EKG strips, and understood lead views to assess heart function
- Vital Signs: Proficient in measuring vital signs, including Blood pressure (both aneroid and digital methods)
Pulse and respirations - Patient Care: Assisted with various patient care tasks, including vital sign monitoring, preparing patients for procedures, and ensuring comfort during clinical sessions
Clinical Experience
| Oct 2024-Jan 2025|
- Applied skills in phlebotomy, EKG testing, and vital sign monitoring under direct supervision of a healthcare instructor
- Interpreted EKG results and assisted in accurate documentation of patient care
- Contributed to the patient care team by ensuring the accurate recording of patient vitals and assisting with blood collection procedures & Order of Draw
References
References available upon request.
Timeline
Aircraft Deicer
Intergrated Deicing Services(IDS)
09.2022 - 04.2024
Medical Biller and Coder
Franklin Medical Center
10.2020 - 06.2023
Census Enumerator
U.S. Census Bureau
07.2020 - 10.2020
Check in Agent
Intercruises Shoreside & Port Services
05.2018 - 08.2024
Subway Assistant Manager
Subway Franchises
04.2015 - Current
Certificate - Patient Care Technician
Americation Training & Career School
Some College (No Degree) - Business
Hudson County Community College
Some College (No Degree) - Business Administration
William Paterson University of New Jersey
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