Summary
Overview
Work History
Education
Skills
Personal Information
Languages
BLS Certified
Certification
References
Timeline
Generic

Mirette Gendy

Bayonne,NJ

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for helping others, continuous learning and successfully navigating change.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Subway Assistant Manager

Subway Franchises
Bayonne, NJ
04.2015 - Current
  • Greeted customers and assisted with counter, online, and phone orders.
  • Stayed updated on new promotions and sandwich offerings.
  • Communicated effectively with customers to avoid misunderstandings.
  • Ensured the counter area was clean, and food was properly stored.
  • Worked collaboratively with the team to maintain a positive, friendly, and presentable restaurant environment.
  • Promoted to Assistant Restaurant Manager.
  • Supervised and trained employees to ensure smooth operations.
  • Managed restaurant opening and closing procedures, handled nightly register and cash totals, ensuring accuracy.

Check in Agent

Intercruises Shoreside & Port Services
Bayonne, NJ
05.2018 - 08.2024
  • Greeted passengers upon arrival, ensuring a smooth and welcoming check-in process
  • Verified passenger documents, including tickets, identification, and travel details
  • Assisted with luggage handling and directed passengers to appropriate boarding areas
  • Provided information about cruise itineraries, amenities, and procedures to enhance the customer experience
  • Resolved passenger inquiries and issues promptly and professionally
  • Delivered excellent customer service to ensure a positive start to passengers' cruise experiences

Aircraft Deicer

Intergrated Deicing Services(IDS)
Newark, NJ
09.2022 - 04.2024
  • Arrive at the office when assigned a shift
  • Check for the assignment, which includes:Identifying partner for the day
  • Determining which equipment will be used at the airport
  • Ensure all equipment is safe and ready to use
  • Communicate with partner on how to work together efficiently to de-ice aircraft
  • Coordinate with leads to confirm readiness for assignments.
  • Communication is a key aspect of the job
  • Ensure the aircraft is safe and ready for takeoff

Medical Biller and Coder

Franklin Medical Center
Manalapan, NJ
10.2020 - 06.2023
  • Managed patient billing every Friday at Franklin Medical Care.
  • Organized and coded daily bills for collaboration program.
  • Entered coded data into electronic health record (EHR) systems.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Collaborate Program used to ensure each patient is billed correctly.
  • Ensured timely filing of all claims within established guidelines.
  • Processed pending superbills remotely throughout the week.

Census Enumerator

U.S. Census Bureau
Bayonne, NJ
07.2020 - 10.2020
  • Ensured all necessary information and devices were properly prepared and utilized for each assignment
  • Collected personal data from individuals in assigned areas, following strict confidentiality guidelines
  • Educated the public on the importance of the Census and addressed any concerns to ensure comfort and trust
  • Maintained professionalism and confidentiality while gathering sensitive information

Education

Certificate - Patient Care Technician

Americation Training & Career School
Newark, NJ
01-2025

Some College (No Degree) - Business

Hudson County Community College
Jersey City, NJ

Some College (No Degree) - Business Administration

William Paterson University of New Jersey
Wayne, NJ

Skills

  • Time management
  • Attention to Detail
  • Organized
  • Empathic
  • Patient care
  • Phlebotomy
  • EKG
  • Adaptability
  • Communication skills
  • Customer service
  • Medical Billing

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

Arabic
Full Professional
English
Native/ Bilingual

BLS Certified

  • Basic Life Support Certificate from American Heart Association

Certification

Patient Care Technician (PCT)
Americation Career & Training School | Newark, NJ

  • Phlebotomy: Gained hands-on experience in drawing blood and performing basic bloodwork from patients/students
  • EKG: Learned proper placement of electrodes for EKG, interpreted EKG strips, and understood lead views to assess heart function
  • Vital Signs: Proficient in measuring vital signs, including Blood pressure (both aneroid and digital methods)
    Pulse and respirations
  • Patient Care: Assisted with various patient care tasks, including vital sign monitoring, preparing patients for procedures, and ensuring comfort during clinical sessions

Clinical Experience

| Oct 2024-Jan 2025|

  • Applied skills in phlebotomy, EKG testing, and vital sign monitoring under direct supervision of a healthcare instructor
  • Interpreted EKG results and assisted in accurate documentation of patient care
  • Contributed to the patient care team by ensuring the accurate recording of patient vitals and assisting with blood collection procedures & Order of Draw

References

References available upon request.

Timeline

Aircraft Deicer

Intergrated Deicing Services(IDS)
09.2022 - 04.2024

Medical Biller and Coder

Franklin Medical Center
10.2020 - 06.2023

Census Enumerator

U.S. Census Bureau
07.2020 - 10.2020

Check in Agent

Intercruises Shoreside & Port Services
05.2018 - 08.2024

Subway Assistant Manager

Subway Franchises
04.2015 - Current

Certificate - Patient Care Technician

Americation Training & Career School

Some College (No Degree) - Business

Hudson County Community College

Some College (No Degree) - Business Administration

William Paterson University of New Jersey

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Mirette Gendy