Proven Administrative Assistant with a track record of enhancing office operations through meticulous attention to detail and robust problem-solving skills. At Monterey County Office of Education, invoice processing was streamlined 30%, significantly reducing errors. Excelled in customer service and team collaboration, ensuring confidentiality and efficient data management.
Overview
6
6
years of professional experience
Work History
Administrative Assistant II
Monterey County Office of Education
04.2022 - 02.2025
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Administrative Clerk
Central Valley Cheese Company
03.2019 - 08.2021
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Input data and processed system change to generate accurate reports.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
Education
Associate of Science - Marketing
Post University
Waterbury, CT
12-2024
Associate of Applied Science - Business Administration
Heald College
Salida, CA
06-2014
Skills
Customer service
Attention to detail
Data entry
Maintaining confidentiality
Office administration
Problem-solving
Administrative support
Team collaboration
Calendar coordination
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant II
Monterey County Office of Education
04.2022 - 02.2025
Administrative Clerk
Central Valley Cheese Company
03.2019 - 08.2021
Associate of Science - Marketing
Post University
Associate of Applied Science - Business Administration
Heald College
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