Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Mireya Gaitan

Jacksonville

Summary

Dedicated and compassionate Nurse with a career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Licensed Practical Nurse

Family First Clinic
03.2022 - 11.2024
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Administered medications and injections to patients.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.
  • Reviewed patient history to verify conditions and current medications.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Inserted peripheral IV's in a variety of patients

Licensed Practical Nurse

Legacy Nursing & Rehabilitation Center
05.2024 - 08.2024
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Managed patients recovering from medical or surgical procedures.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Evaluated patient histories, complaints, and current symptoms.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Recorded details regarding therapies to keep patient charts updated.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Administered medications and injections to patients.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Provided patient education on health care issues and prescribed medications.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.

Front Desk Receptionist

UT Health East Texas Physicians
01.2019 - 12.2020
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed all tasks in compliance with company policies and procedures.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Customer Service Representative

Convergys
01.2017 - 10.2018
  • Responded to customer requests for products, services, and company information.
  • Trained staff on operating procedures and company services.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Implemented and developed customer service training processes.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Investigated and resolved accounting, service and delivery concerns.
  • Educated customers about billing, payment processing and support policies and procedures.

Cashier

Walmart
07.2016 - 01.2017
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate Degree in Nursing -

Tyler Junior College
Tyler
05-2025

High School Diploma -

Jacksonville High School
Jacksonville, TX
06-2016

Bachelor of Science in Nursing -

The University of Texas At Arlington
Arlington, TX
05-2026

Skills

  • Patient triaging
  • Multi-tasking and prioritization
  • Verbal and written communication
  • Patient care
  • Patient relationship building
  • Medication and IV administration
  • Professional bedside manner
  • Removing sutures
  • Interpersonal Communication
  • IV insertion
  • Multitasking and organization
  • Adaptability and flexibility
  • Team collaboration
  • Time management
  • Effective communication

Awards

Voted "Best Nurse" in the 2024 Readers' Choice Awards of Jacksonville

Timeline

Licensed Practical Nurse

Legacy Nursing & Rehabilitation Center
05.2024 - 08.2024

Licensed Practical Nurse

Family First Clinic
03.2022 - 11.2024

Front Desk Receptionist

UT Health East Texas Physicians
01.2019 - 12.2020

Customer Service Representative

Convergys
01.2017 - 10.2018

Cashier

Walmart
07.2016 - 01.2017

Associate Degree in Nursing -

Tyler Junior College

High School Diploma -

Jacksonville High School

Bachelor of Science in Nursing -

The University of Texas At Arlington

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