Manuel Anguiano Jr
Austin,TX
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork . Plans and manages efficient routes to maximize deliveries and customer satisfaction.
A hardworking and reliable team player focused on going above and beyond to support the team and serve customers. Also Trained in Management abilities and broad organizational experience. Exhibit exemplary professional work ethic and willingness to learn new processes and techniques which enhance business and team efforts
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver/Warehouse Worker
Marquee Event Rentals
Austin, TX
05.2019 - Current
- Operate delivery vehicles in a safe and efficient manner without accidents. Tracked and maintained records for mileage, fuel usage, and delivery information. Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced. Loaded and unloaded items for delivery to and from the vehicle, Forklift Certified. Addressed customer complaints, proactively seeking resolution to ensure repeat business. Delivered items within a reasonable time by traveling the most direct route.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Epoxy Floor Technician
Modern Crete
Austin, TX
09.2015 - 05.2019
- Developed and implemented tailored service plans to the needs of particular clients. Effectively communicated with other employees and upper management to ensure complete care of customers. Worked with Epoxy and Polish Followed Floor plans Warehouse experience, Forklift experience
- Restocked supplies as needed between shifts to ensure adequate supply levels at all times.
- Provided customer service by addressing customer complaints in a timely manner.
- Vacuumed, buffed, and waxed floors without causing disruptions to business.
Education
High School Diploma -
Taylor High School
Taylor, TX05-1996
Skills
- Order Verification
- Product Promotion
- Package scanning
- Tractor-trailer driving
- Attention to detail Customer acquisition
- Customer service Dependable
- Detail oriented Documentation and reporting
- Excellent communication
- Multi-tasking and negotiation Organizational Skills
- Project management
- Local routes understanding Driving and transportation
- Handle Harsh chemicals
- Safety and compliance
Certification
- Forklift Certified
- OSHA Certified
Timeline
Delivery Driver/Warehouse Worker
Marquee Event Rentals
05.2019 - Current
Epoxy Floor Technician
Modern Crete
09.2015 - 05.2019
High School Diploma -
Taylor High School
- Forklift Certified
- OSHA Certified
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