Efficient employee with 7 years of experience and a proven knowledge of conflict resolution, customer satisfaction, and order processing. Aiming to leverage my skills and successfully fill the role at your company.
Overview
7
7
years of professional experience
Work History
Office Assistant
Lincoln Heights Tutorial Program
08.2014 - 07.2016
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as sweeping floors and emptying trash cans
Answer phone calls and direct calls to appropriate parties or take messages
Greet visitors and determine whether they should be given access to specific individuals
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
File and retrieve corporate documents, records, and reports.
Crew Member/Cashier
McDonald's
07.2016 - 07.2018
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
Issue receipts, refunds, credits, or change due to customers
Supervise others and provide on-the-job training.
Cashier/Stocking Clerk
Dollar world
08.2018 - 03.2019
Receive payment by cash, credit cards, or automatic debits.
Assist customers by providing information and resolving their complaints or questions.
Greet customers entering establishment.
Answer customers' questions, and provide information on procedures or policies.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Monitor checkout stations to ensure that they have adequate cash available
Compile and maintain non-monetary reports and records.
Data Entry Clerk
Energy Savings Assistance Program
04.2019 - 03.2020
Compile, sort and verify the accuracy of data before it is entered.
Compare data with source documents, or re-enter data in verification format to detect errors.
Locate and correct data entry errors, or report them to supervisors.
Maintain logs of activities and completed work.
Crew Member/Cashier
McDonald's
12.2020 - 01.2022
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
Issue receipts, refunds, credits, or change due to customers
Supervise others and provide on-the-job training.
Education
Bachelor's -
California State University Dominguez Hills
Carson, CA
05.2025
High School Diploma -
Alliance Susan And Eric Smidt Technology High School
Los Angeles, CA
05.2017
Skills
Bilingual
Great working under pressure
Detail oriented
Great with teamwork
Great with working alone
Critical thinking skills
Timeline
Crew Member/Cashier
McDonald's
12.2020 - 01.2022
Data Entry Clerk
Energy Savings Assistance Program
04.2019 - 03.2020
Cashier/Stocking Clerk
Dollar world
08.2018 - 03.2019
Crew Member/Cashier
McDonald's
07.2016 - 07.2018
Office Assistant
Lincoln Heights Tutorial Program
08.2014 - 07.2016
Bachelor's -
California State University Dominguez Hills
High School Diploma -
Alliance Susan And Eric Smidt Technology High School