Mireya Hernandez
El Paso,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service
Lowes Home Improvment
10.2016 - 12.2018
- Answered incoming calls from customers and asked open-ended questions to determine needs.
- Updated customer service database with new information, address changes and contact details.
- In charge of department meeting expectations from superior for a clean and safe area.
- Assisting when needed to meet store demands assisting in cashier register and other department needs.
Customer Service
Walgreens
08.2013 - 03.2015
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Kept high average of performance evaluations.
- Researched issues with shipments, product damage and incorrect product amounts.
Education
High School Diploma -
Andress High School
El Paso, TX06.2011
Skills
- Empathy
- Problem Solving
- Positive Attitude
- Reliable
- Patience
- Team Player
Timeline
Customer Service
Lowes Home Improvment
10.2016 - 12.2018
Customer Service
Walgreens
08.2013 - 03.2015
High School Diploma -
Andress High School
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